Healthcare Warehouse Team Leader

HealthNet Homecare Limited; Purston Jaglin; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday + bank holiday

Pension Scheme

Ongoing training

Registration fees paid

Employee assistance programme

Refer a friend

Uniform provided

Eyecare vouchers

Perkbox benefits

Long service awards

Job summary

HealthNet Homecare Limited is seeking a Warehouse Team Leader to drive performance in our busy warehouse. You will lead a trained team, manage orders, stock control and ensure on-time dispatch while maintaining high safety and quality standards.

You will be responsible for recruitment, training, and performance management, developing staff to deliver exceptional service in a fast-paced environment across healthcare operations. A supervisor background in a pharmacy setting is desirable.

Qualifications

• Excellent written and verbal communication skills.
• Computer literacy.
• Minimum 12 months in a pharmacy environment at a supervisory level.
• Proven track record of achieving activity targets.

Responsibilities

• Lead the warehouse team to meet service level targets with trained staff.
• Motivate and coach team to achieve maximum performance.
• Ensure purchase orders are booked on time with sufficient resources.
• Maintain wholesale process: orders raised, picked and dispatched.
• Stock control in line with company standards; investigate discrepancies.
• Assist in recruitment to maintain staffing levels and care quality.
• Provide training and motivation to develop a capable team.
• Regular evaluation and address underperformance via PM processes.
• Conduct quarterly appraisals to support development plans.
• Training needs analysis for further development as part of succession planning.
• Support Site Operations Manager and other teams; re-prioritize workload.
• Ensure Health and Safety procedures on site; conduct mandatory testing.
• Maintain training records for all dispensary staff.
• Meet KPI targets for the department.
• Ensure timely processing and dispatch of orders.
• Monitor real-time prescription workflows to maintain service levels.
• Plan breaks, holidays and training within set parameters.
• Carry out return-to-work interviews and disciplinary investigations.
• Adhere to HR and security procedures to safeguard property.
• Support investigations/responses to complaints about the dispensary team.
• Liaise with internal functions on warehouse issues.
• Capture and resolve customer complaints professionally.
• Identify opportunities to improve business processes.
• Participate in cross-functional projects to improve HealthNet’s service.

Skills

Excellent communication

Computer literacy

Pharmacy supervisory experience

Target achievement

Education

Supply Chain Level 3 (Desirable)

Job description

HealthNet Homecare Limited is seeking a Warehouse Team Leader to drive performance in our busy warehouse. You will lead a trained team, manage orders, stock control and ensure on-time dispatch while maintaining high safety and quality standards.

You will be responsible for recruitment, training, and performance management, developing staff to deliver exceptional service in a fast-paced environment across healthcare operations. A supervisor background in a pharmacy setting is desirable.