Healthcare Transformation Manager

Bupa UK; Salford; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

25 days holiday

Bupa health insurance

Enhanced pension plan

Annual performance-based bonus

Onsite gyms or local discounts

Other benefits

Job summary

Bupa UK in Manchester/Staines seeks a Healthcare Development Manager to lead projects improving healthcare services and patient outcomes. You will design and implement new solutions across multiple channels, shaping pathways and driving operational improvements.

The role focuses on collaborating with senior leaders, partners and internal teams to deliver impactful healthcare programmes with a flexible/hybrid working pattern.

Qualifications

• Experience leading projects that deliver measurable customer and business improvements.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent stakeholder management and influencing skills.
• Strong analytical skills with experience using data to drive decisions.
• Experience working in complex environments with changing priorities.
• Ability to confidently engage with senior stakeholders and cross-functional teams.
• A proactive and solutions-focused approach to problem-solving.
• Experience delivering change programmes from concept through to implementation.

Responsibilities

• Leading projects that improve healthcare access, customer experience and clinical outcomes.
• Managing and enhancing existing healthcare services, pathways and initiatives.
• Designing, developing and implementing new healthcare solutions across multiple customer channels.
• Working alongside internal teams and external partners to deliver business-critical projects.
• Using data and insight to identify opportunities and support decision-making.
• Driving continuous improvement and ensuring new processes are successfully embedded.
• Managing project plans, milestones, risks and key performance indicators.
• Building strong relationships with stakeholders, including senior leaders.
• Supporting governance activities and presenting updates to leadership teams.
• Championing collaboration and contributing to a high-performing team culture.

Skills

Advanced Excel

Power BI

Tableau

Agile methodologies

Data analysis

Stakeholder management

Project management

Digital transformation

Tools

Excel

Power BI

Tableau

Job description

Bupa UK in Manchester/Staines seeks a Healthcare Development Manager to lead projects improving healthcare services and patient outcomes. You will design and implement new solutions across multiple channels, shaping pathways and driving operational improvements.

The role focuses on collaborating with senior leaders, partners and internal teams to deliver impactful healthcare programmes with a flexible/hybrid working pattern.