Hybrid Healthcare Transformation Manager

Bupa; Salford; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

25 days holiday increasing with length

Bupa health insurance

Enhanced pension plan and life cover

Annual performance-based bonus

Onsite gyms or local discounts

Other benefits and online discounts

Job summary

Bupa is seeking a Healthcare Development Manager in the Manchester area to lead projects that improve healthcare access and outcomes. The role focuses on developing innovative healthcare solutions and enhancing customer experience across multiple channels.

You will work with internal teams and external partners, using data insights to drive decisions, manage risks, and deliver sustainable improvements within a flexible/hybrid working pattern.

Qualifications

• Experience leading projects that deliver measurable customer and business improvements.
• Strong project management skills to handle multiple priorities.
• Excellent stakeholder management and influencing abilities.
• Strong analytical skills with data-driven decision making.
• Experience working in complex environments with changing priorities.
• Ability to engage confidently with senior stakeholders and cross-functional teams.
• Proactive and solutions-focused problem solving.
• Experience delivering change programmes from concept through to implementation.

Responsibilities

• Lead projects that improve healthcare access, customer experience and clinical outcomes.
• Manage and enhance existing healthcare services, pathways and initiatives.
• Design, develop and implement new healthcare solutions across multiple channels.
• Collaborate with internal teams and external partners to deliver key projects.
• Use data to identify opportunities and support decision-making.
• Drive continuous improvement and embed new processes effectively.
• Manage project plans, milestones, risks and KPIs.
• Build strong relationships with stakeholders and senior leaders.
• Support governance activities and present updates to leadership teams.
• Foster collaboration and contribute to a high-performing team culture.

Skills

Advanced Excel

Project management

Stakeholder management

Analytical skills

Change management

Agile methodologies

Tools

Power BI

Tableau

Job description

Bupa is seeking a Healthcare Development Manager in the Manchester area to lead projects that improve healthcare access and outcomes. The role focuses on developing innovative healthcare solutions and enhancing customer experience across multiple channels.

You will work with internal teams and external partners, using data insights to drive decisions, manage risks, and deliver sustainable improvements within a flexible/hybrid working pattern.