Healthcare support worker

Transformationunitgm; Poole; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking a Healthcare Support Worker to join their team at Poole Hospital. The role involves providing safe and effective care for children and young people, with opportunities for professional development. Candidates should possess strong communication skills and relevant experience in a care environment. Flexibility to work across multiple locations is required.

Qualifications

• Experience working with children and the public.
• Experience in a hospital and care environment.

Responsibilities

• Provide personal care and support nutrition.
• Take observations and maintain effective documentation.

Skills

Teamwork

Effective communication

IT literacy

Education

NVQ Level 2 in Care

Job description

Healthcare Support Worker

Band 3

University Hospitals Dorset NHS Foundation Trust, a three-site acute trust affiliated with Bournemouth University, with an annual budget of £730m, employs around 10,000 staff and is expanding with a £250m estates program to enhance healthcare facilities.

Located in an Area of Outstanding Natural Beauty near beaches, the area offers a balanced work/life environment, with access to the New Forest, Purbecks, and proximity to London. The region includes vibrant towns like Poole, Bournemouth, and Christchurch, surrounded by scenic villages and landscapes.

We value diversity and inclusion, supporting various staff networks such as Women’s Network, BAME, Pride, and others. We are committed to the Disability Confident and Armed Forces Covenant schemes.

Job Overview

We seek applicants to join our proactive team, working alongside trained nursing staff to provide safe, effective care for children and young people aged 0-16 (up to 18 for those with long-term or complex needs). Our facilities include assessment units, inpatient wards, HDU, surgical/medical day units, and Emergency Department areas.

Shifts are 12-hour rotations covering days, nights, and weekends. Future plans include relocating to a new Children's Unit at Bournemouth, alongside a new Emergency Department.

This position is advertised as Band 3; however, applicants lacking the care certificate will initially be employed as Band 2. Those with a care certificate will start at Band 3.

Location: Poole Hospital

Interview Date: TBC

Main Duties

• Effective communication and excellent documentation skills.
• Taking observations, providing personal care, supporting nutrition.
• Completion or holding of a care certificate.

Working for UHD

Our values underpin our approach to patient care and teamwork. We are investing in service development, including a planned move of this service to Bournemouth in November 2025, which may affect travel allowances and commute considerations.

Employees will not be eligible for excess mileage reimbursement for the move, and travel will be considered a normal commute, managed according to Trust policies.

Responsibilities

Refer to the detailed job description and personal specifications for further information or contact us directly.

Person Specification

Experience

• Experience working with children and the public.
• Experience in a hospital and care environment.

Qualifications

• NVQ Level 2 in Care or willingness to undertake.

Skills

• Teamwork, effective communication (written, verbal, non-verbal), IT literacy.

Note: Staff must be available to work flexibly across all Trust locations. The advert may close early if sufficient applications are received. COVID-19 vaccination is encouraged but not mandatory.

Internal candidates employed before the merger will be appointed under UHD terms and conditions.

Additional Information

This role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) 2020, requiring a Disclosure to be made to the DBS.