Healthcare Support Worker

University Hospital Southampton NHS Foundation Trust; Southampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking compassionate Healthcare Support Workers to join their dedicated team. This role offers the opportunity to make a significant impact on patients' lives by providing essential care and support in various healthcare settings. With tailored training provided, you will work alongside experienced professionals, assisting patients with daily tasks while ensuring their safety and dignity. This is a rewarding opportunity for those looking to grow their careers in healthcare, whether you are experienced or new to the field. Join a diverse and supportive team committed to excellent patient care and healthcare advancement.

Qualifications

• Compassionate and empathetic individuals ready to assist patients.
• Ability to communicate effectively and work in a team.

Responsibilities

• Assist patients with daily living activities under supervision.
• Maintain a safe and clean environment while respecting patient dignity.
• Communicate regularly with patients and healthcare professionals.

Skills

Empathy

Communication

Organizational Skills

Adaptability

Education

Secondary Education

NVQ Level 3 in Care

GCSE/Functional Skills Level 1 in English & Maths

Job description

Hours: Full time, Part time - 37.5 hours per week (Full and part-time hours available - minimum 23 hours a week)

Job ref: HCSW

Site: Southampton General Hospital

Town: Southampton

Healthcare Support Worker Recruitment Campaign Across Hampshire!

Are you kind, caring, and ready to make a difference? Join the NHS as a Healthcare Support Worker (HCSW) and help provide essential care to patients across Hampshire.

Whether you are looking for a career change or seeking secure, rewarding work, this is your chance to grow your career in healthcare. No experience? No problem! We offer tailored training to help you succeed.

As part of a supportive team, you will work alongside healthcare professionals to care for patients in various settings, including wards and outpatient areas. Your role will involve helping patients with daily tasks like eating, bathing, and moving, while ensuring their safety and dignity.

We are looking for people who are:

• Compassionate and empathetic.
• Great communicators and team players.
• Organised and adaptable.

Main Duties of the Job

As a Healthcare Support Worker (HCSW), you’ll be part of a dedicated team providing essential care to patients in various settings. This role is suitable for those who are organised, adaptable, and empathetic. Whether experienced or new to healthcare, our tailored training will support your development.

You will work closely with registered healthcare professionals to deliver compassionate, person-centred care, supporting patients in environments such as adult and child wards, outpatient areas, and more. You will take all necessary steps to safeguard patients’ welfare, safety, and security, making a positive impact on their well-being daily.

This role requires effective communication, teamwork, and high standards. Applicants must be at least 18 years old, willing to work a minimum of 23 hours per week, including long days, nights, weekends, and bank holidays.

Overview of the Organisation

We are a network of leading NHS Trusts committed to excellent patient care and healthcare advancement across South England, including University Hospital Southampton NHS Foundation Trust, Portsmouth Hospitals University NHS Trust, and Hampshire Hospitals NHS Foundation Trust. These organisations offer a wide range of services, focusing on innovation, staff development, and high-quality care.

Joining us means becoming part of a diverse, supportive team dedicated to making a difference in patients’ lives.

Job Description

The Healthcare Support Worker (HCSW) is a vital part of the multidisciplinary team, assisting in delivering high-quality, individualised care under the supervision of registered nurses, practitioners, and other healthcare professionals.

• Assist patients with activities of daily living, including feeding, bathing, and repositioning, under supervision.
• Help with bed making, cleaning, errands, and general duties appropriate to the clinical setting.
• Respect patient privacy and dignity, communicate effectively, and deliver person-centred care, considering communication barriers.
• Collect, label, and send specimens as requested, advising the team accordingly.
• Record patient property and valuables appropriately.
• Share responsibility for housekeeping, stock control, and maintaining a safe, clean environment.
• Input data into patient records, including fluid balance and nutrition.
• Participate in formal and informal patient handovers.
• Maintain accurate and confidential care documentation.
• Use equipment safely, including hoists, wheelchairs, mattresses, and beds.
• Prepare and manage the healthcare environment and equipment.
• Perform moving and handling tasks safely.
• Communicate regularly with patients, families, and the multidisciplinary team in a caring and professional manner.
• Develop good relationships with patients, staff, visitors, and other departments.
• Assist with induction of new staff and complete core competencies, including the care certificate within 3-6 months.
• Meet the minimum requirements: secondary education, ability to move and handle patients, empathy, patience, dependability, and ability to work within role guidelines.
• Previous experience in acute hospital settings, volunteering, teaching assistance, or nursing homes is desirable.
• Attain NVQ level 3 in care or equivalent experience, GCSE/Functional Skills Level 1 in English & Maths, basic IT skills, and ECG placement training.