Healthcare Support Worker- Ward B3

University Hospitals Dorset NHS Foundation Trust; Poole; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join University Hospitals Dorset as a Healthcare Support Worker, where you'll provide essential care and support to patients. This role offers comprehensive training and career progression opportunities, with positions available in a supportive and inclusive environment. Full-time and part-time hours are available, and flexibility is required across all shifts.

Qualifications

• Good standard of numeracy and literacy required.
• Experience in a care setting or NHS preferred.
• Ability to work under supervision in a team.

Responsibilities

• Provide dignified, compassionate, and safe care for patients.
• Work under the supervision of registered health care professionals.
• Maintain high standards of documentation.

Skills

Numeracy

Literacy

Teamwork

Education

Good standard of general education

Job description

Main area Trauma & Orthopaedics Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (full flexibility required) Job ref 153-SU04542

Department name 1. UHD - General Recruitment Site Poole Hospital Town Poole Salary £24,625 - £25,674 pa/ pro rata Salary period Yearly Closing 01/06/2025 23:59

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

Are you passionate about caring for others?

Why not join the NHS in a rewarding career as a Healthcare Support Worker?

We can offer fully supported training for the role as well as support and guidance to career progression.

No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.

Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in “growing our own” and support progression pathways to staff nurse training applications.

Main duties of the job

Main duties of the job

Currently there are full time and part time hours on offer. We are open 24 hours a day 7 days a week - therefore, we require everyone to befullyflexible across all shift patterns, including weekdays, weekends, nights and bank holidays.

To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of
documentation are maintained. To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people. No duties should be undertaken unless appropriate training or induction has taken place in
accordance with trust policies.

As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.

Please note we are unable to offer sponsorship for this position.

Base Location: Poole Hospital

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

There is a planned move for this service anticipated during winter 2025 , when this role and base of work will relocate to Royal Bournemouth Hospital . Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Qualifications

• Good standard of general education
• Good standard of numeracy and literacy

Experience

• Experience of working in a team under appropriate supervision
• Previous experience of working within a care setting/NHS
• Experience of working with the public

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.