Healthcare Support Worker

North Bristol NHS Trust; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a Healthcare Support Worker to join a dedicated team in a renowned healthcare organization. This role is vital for ensuring patients receive the highest standard of care during their hospital journey. You will work closely with nurses and medical staff, providing essential support and assisting with daily living tasks. Ideal for those new to healthcare or seeking a rewarding role in an acute setting, this position offers a chance to make a significant impact on patient care. Join a team that values diversity and inclusion, and help shape the future of healthcare in your community.

Qualifications

• Experience in a care role is an advantage but not essential.
• Willingness to undertake appropriate training & qualifications.

Responsibilities

• Provide direct patient care while maintaining privacy and dignity.
• Monitor patients and perform basic health checks.
• Assist patients with daily living tasks.

Skills

Effective communication skills

Time management

Teamwork

Caring approach to patients

Education

Level 2 QCF Diploma in Clinical Healthcare support

GCSE A*-D in English Language

GCSE A*-D in Mathematics

Completion of Care Certificate

Job description

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Job overview

Are you interested in a role that is an integral part of the patient’s journey through the hospital? Do you enjoy being busy and in a role with pace?

If yes, then this could be the role for you as an exciting opportunity has come up to join our Gastro Inpatient ward team as a Healthcare Support Worker!

Working on the Gastroenterology and Endocrine ward, the successful candidate will work closely with the ward team (nurses, medical staff and allied health professionals) to ensure the patients on our ward receive the highest standard of care.

Experience in a care role would be an advantage but not essential - this role is ideal for candidates who are new to care ready to start their career in healthcare, or candidates who have experience looking for a new and exciting opportunity in an acute setting.

We are looking for somebody who can work between 34.5 hrs to 37.5 hrs per week. Shifts are 11.5hrs per day and will be covered on a rotational basis, covering 7.00 am – 19:30 pm and to include weekend, bank holiday and night duties (19.00 pm– 7.30 am).

Unfortunately due to specific rules set by the Home Office, we are not able to offer sponsorship on this role.

Main duties of the job

Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:

• helping patients feel comfortable and move around
• monitoring patients and performing basic health checks
• washing, dressing patients and helping them go to the toilet
• serving meals and helping to feed patient

Upon successful completion of clinical skills training and progression into a Senior Healthcare Support Worker role, you will also be expected to carry out a range of clinical duties with minimal / no supervision, including:

• blood pressure monitoring
• body temperature
• pulse rate and respiration rate
• glucose monitoring
• wound swab
• collection and testing of urine, faecal and sputum samples

Whilst completing these tasks, the underlining aim is to deliver high-quality patient care at all times.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

Please see the job description attached for a full list of role responsibilities.

Nursing Care (under indirect supervision, once deemed competent)

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.

Person specification

Qualifications and Training

• Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care or Level 2 in Health & Social care (NVQ, QCF, RQF) Or Willingness to undertake appropriate training & qualifications within given time frames
• GCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1)
• GCSE A* - D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
• Completion of Care Certificate

Knowledge and Experience

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives
• Experience of providing care in a healthcare or social setting

Skills and Abilities

• Effective and appropriate communication skills both written and verbal
• Enthusiasm and commitment to working within the healthcare setting.
• Committed to providing high quality patient care

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.