Healthcare Support Worker

North Bristol NHS Trust; Bristol; On-site; GBP 25,000 - 32,000; Full time

Job summary

North Bristol NHS Trust is seeking enthusiastic individuals for the Healthcare Support Worker role. You will engage in direct patient care, assisting with daily tasks and working with registered nurses while developing your skills in a supportive healthcare environment.

Benefits

Commitment to equality and diversity in the workplace

Opportunity for career development within NHS

Supportive work environment

Qualifications

• Qualified and experienced Healthcare Support Workers expected to carry out clinical duties post-training.
• Ability to complete documentation accurately and work with minimal supervision.

Responsibilities

• Involved in direct patient care maintaining privacy and dignity.
• Assist with daily living tasks including monitoring health checks.

Skills

Effective communication skills

Teamwork

Basic IT skills

Patient care

Education

Level 2 NVQ/QCF Diploma in Healthcare

GCSE A*-D in English

GCSE A*-D in Mathematics

Job description

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Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

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Job Overview

Are you looking for a new career working with people and really making a difference? Our clinical divisions at North Bristol NHS Trust are looking for enthusiastic and motivated individuals to join their teams! Our divisions consist of:

• Anaesthesia, Surgery, Critical Care and Renal (ASCR)
• Medicine
• Neurological & Musculoskeletal Sciences (NMSK)
• Women & Children's Health
• Core Clinical Services.
  
  

You will work closely with our teams to deliver a compassionate, high quality, responsive service to meet the needs of our patients.

Experience in a care role would be an advantage but not essential - this role is ideal for candidates who are new to care ready to start their career or experienced candidates looking for a new and exciting opportunity. Candidates who meet the required criteria, can be considered for a Senior HCSW position.

Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.

It is likely this vacancy will close early once a sufficient amount of applications are received.

Advance notice of Assessment Centre: Tuesday 22nd July.

Main duties of the job

Working As a Healthcare Support Worker, You Will Be Involved With Direct Patient Care Whilst Maintaining The Privacy And Dignity Of Patients. You Will Be Working Alongside a Registered Nurse To Provide Essential Nursing Care And Helping Your Patients With Daily Living Tasks Such As

• helping patients feel comfortable and move around
• monitoring patients and performing basic health checks
• washing, dressing patients and helping them go to the toilet
• serving meals and helping to feed patient
  
  

Skills

Qualified and experienced Healthcare Support Workers would be expected to carry out a range of clinical duties with minimal/ no supervision upon successful completion of clinical skills training, including:

• blood pressure monitoring
• oxygen saturation levels
• body temperature
• pulse rate and respiration rate
• glucose monitoring
• wound swab
• collection and testing of urine, faecal and sputum samples
  
  

Whilst completing these tasks, the underlining aim is to deliver high-quality patient care at all times.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

Please see the job description attached for a full list of role responsibilities.

Nursing Care (under indirect supervision, once deemed competent)

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.
  
  

Person specification

Qualifications And Training

Essential criteria

• Level 2 NVQ/ QCF Diploma in Healthcare or willingness to undertake appropriate training & qualifications within given time frames
  
  

Desirable criteria

• Level 3 NVQ or BTEC National Diploma or equivalent experience
• GCSE A*- D, or equivalent in English (essential for B3 SHSW)
• GCSE A* - D, or equivalent in Mathematics (essential for B3 SHSW)
  
  

Knowledge & Experience

Essential criteria

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives
  
  

Desirable criteria

• Experience of providing care in a healthcare or social setting (minimum 12 months for B3 SHCSW)
• Experience of carrying out clinical duties such as physiological measurements, taking blood pressure, blood glucose monitoring, wound swab etc
  
  

Skills And Abilities

Essential criteria

• Effective and appropriate communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills
• Ability to work with minimum supervision to a high standard
• Able to complete appropriate documentation accurately
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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