Healthcare Support Worker

NHS; Bristol; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider is seeking enthusiastic individuals to join their team as Healthcare Support Workers. Successful candidates will provide essential patient care alongside registered nurses while maintaining high standards of quality and compassion. This role offers an exciting opportunity for those new to care or experienced individuals looking for a meaningful career.

Qualifications

• Experience providing care in healthcare or social settings preferred.
• Willingness to undertake necessary training and qualifications.
• Ability to complete documentation accurately.

Responsibilities

• Assist with patient care activities such as monitoring and basic health checks.
• Work alongside registered nurses to provide nursing care under supervision.
• Ensure infection control and patient safety standards are maintained.

Skills

Effective communication skills

Time management

Teamwork

Education

Level 2 NVQ/QCF Diploma in Healthcare

GCSE in English

GCSE in Mathematics

Job description

Are you looking for a new career working with people and really making a difference? Our clinical divisions at North Bristol NHS Trust are looking for enthusiastic and motivated individuals to join their teams! Our divisions consist of:

• Anaesthesia, Surgery, Critical Care and Renal (ASCR)
• Neurological & Musculoskeletal Sciences (NMSK)
• Women & Children's Health
• Core Clinical Services.

You will work closely with our teams to deliver a compassionate, high quality, responsive service to meet the needs of our patients.

Experience in a care role would be an advantage but not essential - this role is ideal for candidates who are new to care ready to start their career or experienced candidates looking for a new and exciting opportunity. Candidates who meet the required criteria, can be considered for a Senior HCSW position.

Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.

It is likely this vacancy will close early once a sufficient amount of applications are received.

Advance notice of Assessment Centre: Tuesday 22nd July.

Main duties of the job

Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:

• helping patients feel comfortable and move around
• monitoring patients and performing basic health checks
• washing, dressing patients and helping them go to the toilet
• serving meals and helping to feed patient

Qualified and experienced Healthcare Support Workers would be expected to carry out a range of clinical duties with minimal/ no supervision upon successful completion of clinical skills training, including:

• blood pressure monitoring
• body temperature
• pulse rate and respiration rate
• glucose monitoring
• wound swab
• collection and testing of urine, faecal and sputum samples

Whilst completing these tasks, the underlining aim is to deliver high-quality patient care at all times.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Job responsibilities

Please see the job description attached for a full list of role responsibilities.

Nursing Care (under indirect supervision, once deemed competent)

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
• Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
• Work effectively as part of a team.

Person Specification

Qualifications and Training

• Level 2 NVQ/ QCF Diploma in Healthcare or willingness to undertake appropriate training & qualifications within given time frames
• Level 3 NVQ or BTEC National Diploma or equivalent experience
• GCSE A*- D, or equivalent in English (essential for B3 SHSW)
• GCSE A* - D, or equivalent in Mathematics (essential for B3 SHSW)

Knowledge & Experience

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives
• Experience of providing care in a healthcare or social setting (minimum 12 months for B3 SHCSW)

Skills and Abilities

• Effective and appropriate communication skills both written and verbal
• Ability to work with minimum supervision to a high standard
• Able to complete appropriate documentation accurately

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,465 to £26,598 a yearper annum, pro rata