Healthcare Support Worker

North Bristol NHS Trust; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established healthcare provider is seeking compassionate and proactive Healthcare Support Workers to join their Neurology/Stroke Ward. This role offers a unique opportunity to provide direct patient care in a dynamic environment, supporting individuals during their rehabilitation journey. Ideal for those new to healthcare or experienced professionals, the position promises a fulfilling career path in a supportive multidisciplinary team. Join a dedicated organization committed to exceptional patient care and inclusivity, where your contributions will make a meaningful impact on the lives of patients and their families.

Qualifications

• Experience in a care role is an advantage but not essential.
• Willingness to undertake appropriate training and qualifications.

Responsibilities

• Involved in direct patient care and maintaining patient dignity.
• Working alongside a Registered Nurse to provide essential nursing care.

Skills

Effective communication skills

Ability to work with minimum supervision

Time management

Teamwork

Education

Level 2 NVQ/QCF Diploma in Healthcare

Level 3 NVQ or BTEC National Diploma

GCSE in English (A*-D)

GCSE in Mathematics (A*-D)

Job description

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Job overview

We are looking for positive, proactive and caring Healthcare Support Workers to join our Neurology/ Stroke Ward at North Bristol NHS Trust.

The ward forms part of the regional neuroscience facility for Bristol and the South West therefore, patients can come from a wide geographical area including Bath, Weston, Gloucester and Somerset.

Ward 34A cares for patients requiring stroke rehabilitation and patients with neurological disorders due to injury or disease. Patients can be admitted from home as an elective or as an emergency from any of the emergency departments in the area, other regional hospitals, and other wards in the hospital (especially intensive care) or by GP referral. The unit runs with the full support of the multidisciplinary team.

Experience in a care role would be an advantage but not essential - this role is ideal for candidates who are new to care ready to start their career in healthcare, or experienced candidates looking for a new and exciting opportunity. Candidates who meet the required criteria can be considered for a Trainee/ Senior position.

It is likely that this vacancy may close early if a high volume of applications are received.

Main duties of the job

Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:

• Helping patients feel comfortable and move around.
• Monitoring patients and performing basic health checks.
• Washing, dressing patients and helping them go to the toilet.
• Serving meals and helping to feed patients.

Whilst completing these tasks, the underlying aim is to deliver high-quality patient care at all times.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

Please see the job description attached for a full list of role responsibilities.

Nursing Care (under indirect supervision, once deemed competent):

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans.
• Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility.
• To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
• Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
• Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies.
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
• Work effectively as part of a team.

Person specification

Qualifications/ Training

• Level 2 NVQ/ QCF Diploma in Healthcare or willingness to undertake appropriate training & qualifications within given time frames.
• Level 3 NVQ or BTEC National Diploma.
• GCSE A*- D, or equivalent in English.
• GCSE A* - D, or equivalent in Mathematics.

Work Experience

• Be able to work as a member of a team.
• Experience of time management and prioritising work.
• Experience of working in a health or social care setting.

Skills and Abilities

• Effective and appropriate communication skills both written and verbal.
• Ability to work with minimum supervision to a high standard.

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.