Healthcare Soft Services Manager

Everyturn Mental Health; Gateshead; Hybrid; GBP 42,000 - 61,000; Full time

Benefits offered by this job

30 days annual leave plus bank holiday

Enhanced pension

Wagestream - access to earnings

Smartclinic Wellbeing Programme

Enhanced life assurance scheme

Job summary

Everyturn Mental Health is seeking a proactive Soft Facilities Manager to oversee cleaning, laundry, waste management and environmental services across specialist nursing environments. You will lead Domestic Housekeeping, manage rotas and drive quality improvements to ensure safe, compliant and welcoming settings for service users and staff.

The role requires experience in regulated environments, IPC knowledge, and strong team leadership, with a commitment to continuous improvement and excellent

Qualifications

• Experience managing cleaning and soft services in regulated environments.
• Proven ability to lead and develop teams to high standards.
• Understanding IPC principles and their practical healthcare applications.
• Strong organisational skills and ability to manage priorities.

Responsibilities

• Managing cleaning and housekeeping services across our specialist services, ensuring high standards are maintained.
• Leading, motivating and developing Domestic Housekeeping teams.
• Coordinating rotas and workforce planning to maintain service continuity.
• Supporting Infection Prevention and Control (IPC) standards and responding to identified risks.
• Managing stock, consumables, laundry services and waste management processes.
• Undertaking audits, inspections and quality assurance activities.
• Monitoring compliance with health and safety requirements, including COSHH.
• Driving continuous improvement and identifying opportunities to enhance service quality and efficiency.
• Providing operational support where required to help maintain service delivery.

Skills

Regulated environment experience

Team leadership

IPC principles

Organisational planning

Communication skills

IT skills & reporting

Job description

Everyturn Mental Health is seeking a proactive Soft Facilities Manager to oversee cleaning, laundry, waste management and environmental services across specialist nursing environments. You will lead Domestic Housekeeping, manage rotas and drive quality improvements to ensure safe, compliant and welcoming settings for service users and staff.

The role requires experience in regulated environments, IPC knowledge, and strong team leadership, with a commitment to continuous improvement and excellent