Healthcare Receptionist – Part-Time Front Desk

Invicta Health; Broadstairs; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Learning and Development opportunities

Progression opportunities

Competitive annual leave entitlement

Incremental pay progression

Approved blue light card provider

Salary Sacrifice Schemes

Car Lease Scheme

Employee Assistance Programme

Job summary

Invicta Health is seeking a part-time Administrative Receptionist for St Peters Surgery. The role supports the practice team with daily administration, patient check-in, and directing patients to the appropriate healthcare professional.

The post is fixed-term for 12 months with an 18-hour workweek. Key duties include front desk duties, appointment management, EMIS/DOCMAN data entry, and delivering a welcoming patient experience.

Qualifications

• A good level of education with numeracy and literacy.
• Experience with confidential information handling is preferred.
• Ability to maintain accuracy in busy reception environments.

Responsibilities

• Greet patients and visitors at the front desk in a welcoming manner.
• Manage registrations and appointments, including urgent bookings within practice policies.
• Handle payments and issue receipts for non-NHS services.
• Maintain EMIS/DOCMAN records and ensure data accuracy.
• Support stock control and keep the reception area tidy and functional.

Skills

Communication

Telephone manners

Organization

Customer service

Education

GCSEs or equivalent

Tools

EMIS

DOCMAN

MS Office

Job description

Invicta Health is seeking a part-time Administrative Receptionist for St Peters Surgery. The role supports the practice team with daily administration, patient check-in, and directing patients to the appropriate healthcare professional.

The post is fixed-term for 12 months with an 18-hour workweek. Key duties include front desk duties, appointment management, EMIS/DOCMAN data entry, and delivering a welcoming patient experience.