Healthcare Receptionist & Admin – Patient-Focused Front Desk

ExamWorks Group; Penzance; On-site; GBP 24,053 - 29,399; Full time

Job summary

ExamWorks Group is looking for a Receptionist / Administrator in Penzance, Cornwall. This role supports exceptional patient care in a busy clinical environment by combining front of house duties with essential administrative tasks.

The ideal candidate will excel at delivering a welcoming experience for patients while maintaining clinical operations through effective communication and organizational skills. This is a full-time position with varied hours, offering a competitive salary and involvement in daily clinic operations.

Qualifications

• Customer or patient-facing experience essential.
• Experience in an administrative role within a customer-focused environment.
• Healthcare or patient-based experience desirable.

Responsibilities

• Deliver a welcoming experience for all patients, visitors and families.
• Manage multiple inboxes and direct communications appropriately.
• Process payments for private services in line with procedures.

Skills

Excellent customer service

Strong organizational abilities

Good numeracy and IT literacy

Job description

ExamWorks Group is looking for a Receptionist / Administrator in Penzance, Cornwall. This role supports exceptional patient care in a busy clinical environment by combining front of house duties with essential administrative tasks.

The ideal candidate will excel at delivering a welcoming experience for patients while maintaining clinical operations through effective communication and organizational skills. This is a full-time position with varied hours, offering a competitive salary and involvement in daily clinic operations.