Healthcare Receptionist & Administrative Support

NHS Jobs; Ferryhill; On-site; GBP 21,000 - 24,000; Full time

Job summary

West Cornforth Medical Centre is seeking a Receptionist / Administrative Support to join our front desk. You will greet patients, manage appointments, handle calls and messages, and support the smooth running of the medical centre.

The role involves data entry, basic clerical tasks, and collaboration with clinical and non-clinical teams to ensure quality patient care. Ideal candidates will be organised, customer-focused, and capable of handling routine administration with accuracy and

Responsibilities

• Greet patients and visitors and direct them to the appropriate area.
• Handle telephone calls, messages and appointment scheduling.
• Register new patients and update medical records in the system.
• Process payments, collect cash/insurance where applicable, and manage receipts.
• Order supplies, maintain the reception area, and support room preparation.
• Monitor and manage data entry accuracy, data protection measures, and filing.

Job description

West Cornforth Medical Centre is seeking a Receptionist / Administrative Support to join our front desk. You will greet patients, manage appointments, handle calls and messages, and support the smooth running of the medical centre.

The role involves data entry, basic clerical tasks, and collaboration with clinical and non-clinical teams to ensure quality patient care. Ideal candidates will be organised, customer-focused, and capable of handling routine administration with accuracy and