Healthcare Receptionist & Admin Coordinator

Operose Health Ltd; Wickford; On-site; GBP 20,000 - 23,000; Full time

Job summary

Operose Health Ltd is seeking a receptionist/administrative collaborator to support patient queries, manage appointments, and maintain confidential records within a primary care setting.

The role requires good communication, basic PC skills (Word, Excel, email), and the ability to work within established processes while safeguarding data security. NHS exposure is a plus but not essential.

Qualifications

• Reception or customer care experience is essential.
• Excellent spoken and written communication.
• Basic PC skills: Word, Excel and email.
• Ability to follow processes and maintain data confidentiality.

Responsibilities

• Responding to patient queries and liaising with the primary care team.
• Managing appointment requests and signposting patients to services; maintaining patient records.
• Processing prescriptions requests.
• Using information systems to support workflow.

Skills

Reception experience

Communication skills

Data confidentiality

Professional demeanour

Tools

Word

Excel

Email

Job description

Operose Health Ltd is seeking a receptionist/administrative collaborator to support patient queries, manage appointments, and maintain confidential records within a primary care setting.

The role requires good communication, basic PC skills (Word, Excel, email), and the ability to work within established processes while safeguarding data security. NHS exposure is a plus but not essential.