Healthcare Receptionist & Admin - Busy GP Practice

Hurley Group; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Supportive team environment

Learning and development opportunities

Diverse, rewarding role

Job summary

Hurley Group in Peckham, South East London, is seeking a motivated Receptionist/Administrator for a busy GP surgery. You will be the first point of contact for patients, handling enquiries, appointments, and administrative duties with a friendly, professional approach.

The role requires prior GP or primary care exposure, excellent communication, and solid IT skills. A supportive team and opportunities for development are offered in a fast-paced healthcare environment.

Qualifications

• Previous experience in a GP practice or primary care setting is essential.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Strong organisational skills with excellent attention to detail.
• Good IT skills and confidence using computer systems.

Responsibilities

• Greeting patients and visitors in a friendly and professional manner.
• Answering a high volume of telephone calls and dealing with enquiries efficiently.
• Booking, amending and cancelling appointments.
• Processing prescriptions, registrations and patient correspondence.
• Managing emails, clinical documents and administrative tasks.
• Maintaining accurate patient records.
• Liaising with GPs, nurses and the wider practice team.
• Supporting delivery of high-quality patient care through efficient administrative processes.

Skills

Customer service

Communication

IT skills

Teamwork

Tools

Computer systems

Job description

Hurley Group in Peckham, South East London, is seeking a motivated Receptionist/Administrator for a busy GP surgery. You will be the first point of contact for patients, handling enquiries, appointments, and administrative duties with a friendly, professional approach.

The role requires prior GP or primary care exposure, excellent communication, and solid IT skills. A supportive team and opportunities for development are offered in a fast-paced healthcare environment.