Healthcare Operations Director: Service Excellence & Growth

Nuffield Health Group; Brighton; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Free private healthcare

Gym membership

Cycle to work scheme

Job summary

Nuffield Health Brighton Hospital is seeking a Director of Operations to lead non-clinical services across the site and drive performance to exceed targets. You will partner with the Health Systems Director and Clinical Services leaders to deliver the charity’s strategic goals while managing budgets and delivering strong customer service.

As part of the senior management team, you will shape the hospital’s growth plans, oversee outsourced services, and champion a customer-first culture.

Qualifications

• Significant, proven commercial experience.
• Strong influencing skills.
• Financial management experience and analytical skills.
• Experience of managing outsourced services.
• Project management experience.

Responsibilities

• Lead hospital operations to exceed quality and financial targets.
• Provide leadership for non-clinical services and strategy execution.
• Manage budgets and deliver timely management information.
• Drive local pricing strategy and patient pathways for service excellence.
• Foster cross-functional collaboration with regional hospitals.

Skills

Commercial experience

Influencing skills

Financial management

Outsourced services management

Project management

Job description

Nuffield Health Brighton Hospital is seeking a Director of Operations to lead non-clinical services across the site and drive performance to exceed targets. You will partner with the Health Systems Director and Clinical Services leaders to deliver the charity’s strategic goals while managing budgets and delivering strong customer service.

As part of the senior management team, you will shape the hospital’s growth plans, oversee outsourced services, and champion a customer-first culture.