Director of Operations - Patient Experience & Growth

Nuffield Health Careers; Brighton; Hybrid; GBP 48,000 - 80,000; Full time

Benefits offered by this job

Free private healthcare

Gym membership

Cycle to work scheme

Job summary

Nuffield Health Brighton Hospital is seeking a Director of Operations to lead non-clinical services, drive service excellence and deliver on growth targets. You will report to the Senior Management Team and shape the hospital's operating strategy, ensuring high quality care and efficient performance across departments.

With responsibility for budgeting, external services, and continuous improvement, you will foster a customer-first culture and work closely with hospital leadership to achieve

Qualifications

• Significant, proven commercial experience.
• Strong influencing skills.
• Financial management experience and analytical abilities.
• Experience of managing outsourced services.
• Project management experience.

Responsibilities

• Lead and develop hospital operations to meet quality and financial targets.
• Provide leadership for services within the organisation.
• Oversee budgets and management information.
• Shape local pricing strategy for competitiveness.
• Ensure high standards of patient and stakeholder service.

Skills

Commercial experience

Influencing skills

Financial management

Outsourced services

Project management

Job description

Nuffield Health Brighton Hospital is seeking a Director of Operations to lead non-clinical services, drive service excellence and deliver on growth targets. You will report to the Senior Management Team and shape the hospital's operating strategy, ensuring high quality care and efficient performance across departments.

With responsibility for budgeting, external services, and continuous improvement, you will foster a customer-first culture and work closely with hospital leadership to achieve