Director Of Operations

Nuffield Health Careers; Brighton; Hybrid; GBP 48,000 - 80,000; Full time

Benefits offered by this job

Free private healthcare

Gym membership

Cycle to work scheme

Job summary

Nuffield Health Brighton Hospital is seeking a Director of Operations to lead non-clinical services, drive service excellence and deliver on growth targets. You will report to the Senior Management Team and shape the hospital's operating strategy, ensuring high quality care and efficient performance across departments.

With responsibility for budgeting, external services, and continuous improvement, you will foster a customer-first culture and work closely with hospital leadership to achieve

Qualifications

• Significant, proven commercial experience.
• Strong influencing skills.
• Financial management experience and analytical abilities.
• Experience of managing outsourced services.
• Project management experience.

Responsibilities

• Lead and develop hospital operations to meet quality and financial targets.
• Provide leadership for services within the organisation.
• Oversee budgets and management information.
• Shape local pricing strategy for competitiveness.
• Ensure high standards of patient and stakeholder service.

Skills

Commercial experience

Influencing skills

Financial management

Outsourced services

Project management

Job description

Director of Operations

Brighton Hospital | Operations Management | Full Time | Permanent

Up to £80,000.00 Per Annum depending on experience

37.5 hours per week

Nuffield Health is Britain's largest Healthcare Charity. If you're passionate about creating success and driven to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Nuffield Hospital and help us build a healthier nation?

As an integral part of Brighton's Senior Management Team you will support the development of the Charity's overall strategy and be accountable for ensuring operational performance is focused on service excellence. You will contribute to our purpose to build a healthier nation by providing leadership to a broad range of non-clinical services across your hospital to deliver the highest standards of performance and customer service to all key stakeholders.

Operations include, but are not limited to, business development, process improvement, facilities management, housekeeping, administration, communication, information governance, health & safety, third party providers, maintenance and service contract delivery.

As Director of Operations you will:

• Support the Health Systems Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets
• Provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals
• Share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health.
• Budget management – to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information
• Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness
• Deliver a patient pathway that ensure high levels of customer service to all beneficiaries
• Endorse the charity’s connected service propositions to the local consumer market in line with the Hospital's sales plan
• To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities.
• Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge.
• Coach, mentor and role model a 'Customer First' culture.

As Director of Operations, you will need to have:

• Significant, provencommercialexperience
• Strong influencing skills
• Financial management experience and analytical skills
• Experience of managing outsourced services
• Project management experience

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Nuffield Health Brighton Hospital.

At Nuffield Health Brighton Hospital, we work with leading medical Consultants to provide first-class treatments and high standards of care for the prevention, diagnosis, and treatment of a wide range of medical and surgical conditions using the latest facilities and technology. We take pride in delivering high standards of patient care to both private patients and the NHS. Our facilities include 44 purpose built en-suite rooms, 3 operating theatres plus 1 endoscopy theatre. Other facilities include physiotherapy and a diagnostic department. We are located in Woodingdean, on the east side of Brighton with easy access by rail and road, including free parking.