Healthcare Operations & Client Services Administrator

Vita Health Group; West Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Vita Health Group is seeking an Administrator to join Spire Workplace Health in a permanent role. The candidate will support the operations team, coordinating diaries and appointments for clinical colleagues and ensuring smooth service delivery across the UK.

The ideal applicant will have recent administrative and customer-service experience, strong IT skills, and the ability to communicate confidently in writing and speech. [e-mail]

Qualifications

• Must have recent administrative/customer-service experience.
• Highly competent IT skills are essential.
• Confidence communicating in both a written and verbal manner.

Responsibilities

• Co-ordinating and maintaining diaries and appointments for clinical colleagues over phone and email.
• Managing the Health Surveillance schedules for clients.
• Engaging with clients and other external services to ensure effective service delivery.
• General admin including the uploading of clinical data onto our systems.
• Managing emails in our referrals inbox and responding appropriately.

Skills

Administrative experience

IT skills

Customer service

Tools

MS Office

Job description

Vita Health Group is seeking an Administrator to join Spire Workplace Health in a permanent role. The candidate will support the operations team, coordinating diaries and appointments for clinical colleagues and ensuring smooth service delivery across the UK.

The ideal applicant will have recent administrative and customer-service experience, strong IT skills, and the ability to communicate confidently in writing and speech. [e-mail]