Healthcare IT Operations Lead — eCARE/Cerner

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Flexible working

Job summary

Milton Keynes University Hospital NHS Foundation Trust seeks an IT Back Office Manager to oversee the operational management, support and optimisation of Oracle Health Millennium (eCARE) and related clinical and corporate applications. You will lead the IT Back Office Team, ensuring systems are available, resilient and secure to support safe patient care and efficient operations.

You will act as the senior operational contact with system suppliers, NHS bodies and partners, handling complex

Qualifications

• Experience leading IT back-office teams in a healthcare setting.
• Proven ability to manage complex incidents, changes and supplier escalations.
• Strong understanding of clinical systems governance and information security.

Responsibilities

• Lead IT Back Office Team to ensure availability, resilience and performance of eCARE and other applications.
• Act as senior operational contact with suppliers, NHS bodies and partners.
• Manage complex incidents, changes and service improvements to meet Trust priorities.

Skills

Leadership

IT management

Stakeholder engagement

Service governance

Cyber security awareness

Tools

Oracle Cerner Millennium (eCARE)

Job description

Milton Keynes University Hospital NHS Foundation Trust seeks an IT Back Office Manager to oversee the operational management, support and optimisation of Oracle Health Millennium (eCARE) and related clinical and corporate applications. You will lead the IT Back Office Team, ensuring systems are available, resilient and secure to support safe patient care and efficient operations.

You will act as the senior operational contact with system suppliers, NHS bodies and partners, handling complex