Senior IT Back Office & Clinical Systems Lead

NHS Jobs; Milton Keynes; On-site; GBP 70,000 - 100,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking a senior operations leader to act as the escalation point for complex service issues, coordinating internal teams, suppliers and stakeholders to maintain stable services.

You will lead the IT Back Office Team, set operational standards, ensure resilience and performance of clinical and corporate applications such as Oracle Health Millennium (eCARE), and drive improvements through change and governance across the organisation.

Qualifications

• Senior-level operations leadership experience.
• Experience managing cross-functional teams and suppliers.
• Knowledge of clinical and corporate application environments.

Responsibilities

• Act as the senior escalation point for complex service issues.
• Lead the IT Back Office Team and drive service delivery.
• Define and monitor operational standards and service levels.
• Oversee governance, security, resilience and recovery planning.
• Coordinate with clinical/operational stakeholders to improve workflows.

Skills

Leadership

Stakeholder management

IT operations

Change management

Tools

Oracle Health Millennium (eCARE)

Job description

Milton Keynes University Hospital NHS Foundation Trust is seeking a senior operations leader to act as the escalation point for complex service issues, coordinating internal teams, suppliers and stakeholders to maintain stable services.

You will lead the IT Back Office Team, set operational standards, ensure resilience and performance of clinical and corporate applications such as Oracle Health Millennium (eCARE), and drive improvements through change and governance across the organisation.