Healthcare Customer Support Specialist - Hybrid

Manpower, Inc.; Ledston; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Hybrid working

Performance bonus

Free onsite parking

Job summary

Manpower, Inc. is recruiting a Customer Service Representative in the United Kingdom to support a global medical devices team. You will handle orders, respond to healthcare professionals and patients, and coordinate with internal teams to ensure timely delivery of products and services.

The role emphasizes accurate order management, query resolution, and building professional relationships, with hybrid working and clear progression opportunities within a world‑class healthcare organisation.

Qualifications

• Experience in a customer facing environment.
• Highly organised with exceptional attention to detail.
• Comfortable working in a fast-paced, deadline-driven setting.
• Proficient with Microsoft Office, especially Outlook, Word and Excel.
• Positive, proactive and committed to delivering outstanding service.

Responsibilities

• Manage customer orders and bookings accurately and efficiently.
• Support healthcare customers with queries and requests.
• Resolve issues and coordinate solutions with internal teams.
• Deliver a high-quality service that meets customer expectations.
• Contribute to team targets and service performance goals.
• Build strong relationships with customers and colleagues.

Skills

Customer service

Organisation

Attention to detail

Time management

MS Office

Tools

Microsoft Office

Job description

Manpower, Inc. is recruiting a Customer Service Representative in the United Kingdom to support a global medical devices team. You will handle orders, respond to healthcare professionals and patients, and coordinate with internal teams to ensure timely delivery of products and services.

The role emphasizes accurate order management, query resolution, and building professional relationships, with hybrid working and clear progression opportunities within a world‑class healthcare organisation.