Healthcare Assistant

East of England Community Health and Care NHS Trust; Milton Keynes; On-site; GBP 21,000 - 27,000; Part time

Job summary

East of England Community Health and Care NHS Trust is seeking staff for the iCaSH Milton Keynes service. The role involves supporting the delivery of healthcare to patients attending the integrated contraception and sexual health service, including phlebotomy and outreach activities.

Responsibilities include assisting nurses/doctors, providing patient information and maintaining confidentiality. A flexible, non-judgemental approach is essential in a busy clinical environment.

Qualifications

• Phlebotomy experience or training is desirable.
• Strong patient care and communication skills are essential.
• Maintain privacy, confidentiality and dignity at all times.

Responsibilities

• Assist nurses/doctors with intimate examinations and sexual health screenings after training.
• Provide phlebotomy services for patients attending iCaSH Milton Keynes.
• Offer information and risk-reduction advice to patients and visitors.
• Undertake non-clinical duties in support of admin tasks and reception as needed.
• Participate in outreach and health promotion events when requested.

Skills

Phlebotomy

Patient care

Communication

Confidentiality

Tools

Phlebotomy kit

Job description

An exciting opportunity has arisen to join the team within iCaSH Milton Keynes. You will be working within our multi-disciplinary team including clinical and outreach teams.

We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.

Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of East of England Community Health and Care NHS Trust (EEC). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.

Working Pattern: 24 hours per week, Tuesday 12-8pm, Wednesday 9.30-2.30pm, Thursday 12-6pm, Friday 12-5pm12-8pm, Thursday 9-5pm and Friday 9-5pm. Saturday on rotation 9.00-1.00pm with half day off in that week., To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Following training, provide a phlebotomy service for patients attending the services.To participate in outreach and support health promotion events when requested.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers.