Healthcare Assistant

Cambridgeshire Community Services NHS Trust; Milton Keynes; On-site; GBP 13,000 - 16,000; Part time

Job summary

East of England Community Health and Care NHS Trust, delivering iCaSH services in Milton Keynes, is seeking a committed team member. You will support clinical care, assist with intimate examinations as a chaperone after training, and provide patient education on sexual health and contraception in a busy community setting.

After training you may also perform phlebotomy and participate in outreach events. The role requires non-judgemental service across diverse client groups and involvement in

Qualifications

• Excellent written and verbal communication skills.
• Ability to maintain privacy and confidentiality.
• Focus on patient-first care and dignity.
• Willingness to learn and develop professionally.
• Good time-management in busy settings.

Responsibilities

• Support delivery of healthcare at iCaSH Milton Keynes.
• Act as a chaperone after training for intimate examinations.
• Provide information to patients about sexual health and contraception.
• Provide phlebotomy service after training.
• Participate in outreach and health promotion events.
• Undertake non-clinical admin duties as needed.
• Read and interpret microscopy slides as directed.

Skills

Excellent communication

Privacy & confidentiality

Patient-centered care

Teamwork

Time management

Job description

An exciting opportunity has arisen to join the team within iCaSH Milton Keynes. You will be working within our multi-disciplinary team including clinical and outreach teams.

We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.

Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.

The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of East of England Community Health and Care NHS Trust (EEC). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.

Working Pattern: 24 hours per week, Tuesday 12-8pm, Wednesday 9.30-2.30pm, Thursday 12-6pm, Friday 12-5pm12-8pm, Thursday 9-5pm and Friday 9-5pm. Saturday on rotation 9.00-1.00pm with half day off in that week.

Should we receive a high number of applications we reserve the right to close this vacancy at any point after 29th October 2026

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Following training, provide a phlebotomy service for patients attending the services.

To participate in outreach and support health promotion events when requested.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers.

All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

For further details / informal visits contact: Name: Sue Peachey Job title: Service Manager Email address: [e-mail]