Healthcare Admin & Support Services Lead – Drive Excellence

Betsi Cadwaladr University Health Board

Wrexham

On-site

GBP 42,000 - 54,000

Full time

7 days ago

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Job summary

Betsi Cadwaladr University Health Board in Wales is seeking an Administration & Support Services Lead to manage a busy team delivering healthcare services within HMP Berwyn. You will work with senior leaders to ensure efficient operations, governance and high care standards across administrative functions.

The role focuses on developing effective systems, using data to drive decisions, and coordinating clinics and health programmes.

Qualifications

Degree in Business Administration or equivalent level of experience.
ILM L3 in Leadership & Management.
Evidence of recent CPD.

Responsibilities

Leading and inspiring a multi-disciplinary administration and support team.
Creating a positive, high-performing culture where staff feel valued and empowered.
Developing innovative systems and processes that improve efficiency and service delivery.
Using data and reporting tools to support operational performance and continuous improvement.
Managing recruitment, workforce development, performance management and succession planning.
Working collaboratively with healthcare professionals, prison partners and senior leaders.
Supporting the coordination of clinics, health programmes and service-wide initiatives.
Driving quality improvements and maximising use of digital systems and technology.