Healthcare Admin & Patient Services Specialist

Alliance Medical; Northampton; On-site; GBP 18,000 - 23,000; Full time

Job summary

Alliance Medical is seeking an Administrator / Healthcare Assistant to join our team across Northampton (NN1 5BD) and Leicester (LE3 9QP) sites. You will welcome patients, handle front-desk tasks, and support admin across both locations.

The role requires experience with Microsoft Office, strong organisational and communication skills, and the ability to multitask and work under pressure in a healthcare environment.

Qualifications

• Experience using Microsoft Office.
• Skills of organising filing systems and computer files.
• Good customer service skills.
• Excellent communication skills, as you will be both patient facing and using the telephone.
• IT literacy.
• Excellent organisational skills.
• Ability to work well under pressure.
• Ability to multi task.

Responsibilities

• A key element of the role is to make telephone bookings for patients attending our services.
• Demonstrate good written and verbal communication together with good IT and administration skills.
• Flexible, organized and enthusiastic attitude is essential.

Skills

Customer service

Communication

IT literacy

Organisational skills

Multi-tasking

Telephone bookings

Tools

Microsoft Office

Job description

Alliance Medical is seeking an Administrator / Healthcare Assistant to join our team across Northampton (NN1 5BD) and Leicester (LE3 9QP) sites. You will welcome patients, handle front-desk tasks, and support admin across both locations.

The role requires experience with Microsoft Office, strong organisational and communication skills, and the ability to multitask and work under pressure in a healthcare environment.