Healthcare Admin & Patient Services Specialist

Spire Healthcare Group; Manchester; Vor Ort; GBP 22.000 - 27.000; Vollzeit

Benefits dieser Stelle

35 days' annual leave

Pension scheme

Private medical insurance

Life assurance

Spire rewards platform

On-site gym

On-site parking

Development opportunities

Zusammenfassung

Spire Healthcare Group’s OrthTeam Centre in Manchester is seeking an experienced Administrator to join a full-time, permanent team. The role supports patient care across orthopaedics, neurosurgery, neurology, sports and exercise medicine, and pain management.

You will handle frontline administrative duties, maintain records, use internal systems such as SAP, and deliver a high standard of customer service, with shift patterns across 37.5 hours weekly.

Qualifikationen

• Excellent customer service and communication skills are essential.
• Previous experience in a multi-skilled administrative or patient-support role is desirable.
• Strong organisational skills with attention to detail.
• Proficient with computers and office software, including SAP.
• Ability to manage competing priorities in a busy healthcare environment.

Aufgaben

• Provide high-quality customer service within a multi-functional department.
• Support the administration of patient care and services.
• Maintain up-to-date knowledge of consultant practices and share information appropriately.
• Work in line with policies and best practices of the OrthTeam Centre and Spire Healthcare.
• Communicate professionally with patients, consultants and colleagues.
• Maintain accurate records and use internal administration systems effectively.
• Contribute to a supportive, efficient, patient-focused environment.

Kenntnisse

Customer service

Communication skills

Organization

Computers/IT literacy

Multitasking

Teamwork

Professional and proactive approach

Tools

SAP

Microsoft Office

Jobbeschreibung

Spire Healthcare Group’s OrthTeam Centre in Manchester is seeking an experienced Administrator to join a full-time, permanent team. The role supports patient care across orthopaedics, neurosurgery, neurology, sports and exercise medicine, and pain management.

You will handle frontline administrative duties, maintain records, use internal systems such as SAP, and deliver a high standard of customer service, with shift patterns across 37.5 hours weekly.