Healthcare Account Manager

Nuffield Health; West Midlands Combined Authority; On-site; GBP 30,000 - 45,000; Full time

Job summary

Nuffield Health is seeking a Healthcare Account Manager for their Wolverhampton Hospital. In this B2B role, you will enhance referrals from healthcare providers and build relationships to drive service awareness and business growth. The successful candidate will be a proactive communicator, able to work independently and as part of a team, ensuring the delivery of a strategic marketing approach.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Excellent written and verbal communication skills.
• Proactive self-starter able to work without supervision.
• Proven ability to work in a team.

Responsibilities

• Build relationships with patient referral sources to drive revenue.
• Enhance awareness of Nuffield Health's services among referrers.
• Use analytics for optimal resource utilization across new and existing referrers.

Skills

Written communication

Verbal communication

Interpersonal skills

Influencing skills

Social media proficiency

Job description

Healthcare Account Manager (JR0087910) Wolverhampton, England

Salary: gym & other benefits

Wolverhampton Hospital | Sales and Business Development | Permanent | Full time

Competitive salary, depending on experience

37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

Our Healthcare Account Manager will deliver the hospitals marketing strategy and our charitable purpose. A key requirement for Nuffield Health is to improve the efficiency and volume of B2B patient referrals from GP’s, Physiotherapists, Osteopaths, Ophthalmologists and Large/Medium Corporates, as well as other potential groups. This is a field-based business development role, with accountability for delivering targeted referrals and revenue across the Nuffield Health portfolio within a wide radius of your hospital location.

As our Healthcare Account Manager, you will:

Build effective and productive relationships with current and potential patient referral sources, with the objective of driving revenue into Nuffield Health

Drive and enhance awareness amongst referrers of Nuffield Health’s hospital service lines and strategic imperatives

Build multiple level relationships with referrers and develop a full understanding of their day-to-day pain points and opportunities. Ensure that these issues and opportunities are fed back to the business, in order to inform positive change. These may include Primary Care, local SMEs, Corporates and whoever else is appropriate within the Local Health Economy

Work effectively with your Director of Operations, and collegiately with key internal partners such central marketing and central client account teams

Input into the formulation of the annual/quarterly Events Calendar, and host and/or participate in Seminars and Educational Programmes for various stakeholder audiences

Use analytics and insights to ensure optimal use of time and resource, on both existing and new referrers

Build relationships across Nuffield Health to ensure we align our breadth of specialities for the benefit of the referring organisation

To succeed as a Healthcare Account Manager, you will need:

Excellent written and verbal communication skills

A proactive, enthusiastic, self-starter with the ability to work on own initiative without supervision

Ability to influence diverse sets of audiences

Proven ability to work effectively in a team

Excellent interpersonal, communication and presentation skills

Proficiency in social media use

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.