Health Records Access Coordinator – GDPR & Requests

NHS National Services Scotland; Dundee; On-site; GBP 21,000 - 32,000; Full time

Job summary

NHS Scotland is seeking a detail‑oriented administrator to join the Access Team in Health Records at Ninewells Hospital. You will process Subject Access Requests from patients and other agencies, collate information, seek permissions to release data and ensure timely completion in line with GDPR guidelines.

You will interact daily with patients, NHS Tayside departments and external bodies, requiring a professional manner and good keyboard skills. 36 hours per week, Monday to Friday.

Qualifications

• Excellent communication and organisational skills are essential.
• Good attention to detail and a polite telephone manner are required.
• Knowledge of Data Protection Act / GDPR and experience with NHS IT systems are advantageous.

Responsibilities

• Process Subject Access Requests from patients and representatives and requests from other agencies.
• Scrutinise requests, collate information, seek permissions to release and compile timely responses in line with GDPR.

Skills

Communication skills

Organisational skills

Attention to detail

Professional telephone manner

MS Office proficiency

Keyboard skills

Tools

MS Office

Job description

NHS Scotland is seeking a detail‑oriented administrator to join the Access Team in Health Records at Ninewells Hospital. You will process Subject Access Requests from patients and other agencies, collate information, seek permissions to release data and ensure timely completion in line with GDPR guidelines.

You will interact daily with patients, NHS Tayside departments and external bodies, requiring a professional manner and good keyboard skills. 36 hours per week, Monday to Friday.