Health Club Team Member

Oulton Hall Hotel, Spa & Golf Resort; Ledston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Discounts on golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Oulton Hall Hotel, Spa & Golf Resort is seeking a Fitness Instructor to warmly welcome guests, manage health club bookings, and assist with membership enquiries. The role includes conducting gym inductions and regular re-assessments to retain members, while helping maintain spotless public areas of the health club and spa.

The ideal candidate will have a Level 2 fitness qualification, strong customer service, and the ability to multitask under pressure in a busy hotel environment.

Qualifications

• Minimum qualification: Personal Trainer / Fitness Instructor level 2 or equivalent.
• Excellent customer service and communication skills.
• Ability to work under pressure and multitask.
• Strong attention to detail.

Responsibilities

• Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.
• Support the cleanliness of the health club and spa areas, ensuring all public areas are kept to the highest standards of cleanliness.

Skills

Excellent customer service

Communication skills

Multitasking

Attention to detail

Education

Personal Trainer / Fitness Instructor level 2

Job description

Do you pride yourself on providing outstanding guest service?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquires, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy. You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2
• qualification as a minimum, or equivalent would be preferred
• Excellent customer service & communication
• skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Spa Opening Times: Monday -Sunday 10:00am - 19:00pm Health Club Opening Times: Monday - Friday 6:30am- Saturday & Sunday: 7:30am- 20:00pm

Curious to find out more?

Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.