Health Centre Receptionist & Admin Assistant

Bupa; Fenny Stratford; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Private dental insurance

Mentoring programme

Cycle to work scheme

Additional leave

Gym membership

Private medical insurance

Referral programme

Company pension

Volunteer time

Financial planning services

Free flu jabs

Wellbeing programme

Job summary

Bupa Health Centre Milton Keynes is seeking a Reception/Administrator to provide a warm welcome and efficient support for the clinic’s daily operations. The role is part-time (24 hours) with fixed weekend and weekday shifts, focusing on customer service, appointment management, and administrative tasks.

You will manage incoming inquiries, assist with appointment scheduling, and handle payments and records while collaborating with clinical and operational teams to maintain high service standards.

Qualifications

• +Previous administrative experience in a healthcare/customer-focused setting.
• +Strong customer service ethos and a professional approach.
• +Excellent verbal and written communication skills; good IT literacy.
• +Well-organised with strong time management and prioritisation.
• +Ability to work collaboratively within a team and adapt to change.

Responsibilities

• Greet customers and provide a warm, professional welcome.
• Manage customer enquiries via phone, email, and in person.
• Assist with booking, amendments and rescheduling of appointments.
• Prepare customer documentation and consent forms; support payments and invoicing.
• Maintain accurate customer records and reports, supporting governance.

Skills

Administrative experience

Customer service

Communication

Organization

IT skills (MS Office)

Teamwork

Flexibility

Education

GCSE level education or equivalent

Tools

Microsoft Office

Job description

Bupa Health Centre Milton Keynes is seeking a Reception/Administrator to provide a warm welcome and efficient support for the clinic’s daily operations. The role is part-time (24 hours) with fixed weekend and weekday shifts, focusing on customer service, appointment management, and administrative tasks.

You will manage incoming inquiries, assist with appointment scheduling, and handle payments and records while collaborating with clinical and operational teams to maintain high service standards.