Health Care Support Worker (Outpatients) Progression

Cardiff and Vale University Health Board; Devizes; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cardiff and Vale University Health Board is seeking a Health Care Assistant to support outpatient care teams, working under supervision in the out-patient department to deliver fundamental patient care within a safe environment.

You will provide caring, compassionate support, assist with clinical notes and documentation, and communicate with patients, families and colleagues to uphold dignity and respect during outpatient consultations.

Qualifications

• Caring and communication with kindness and compassion
• Personal care including catheter care (if required)
• Nutrition and Hydration support
• Pressure Area Care
• Documentation including food & fluid charts and outcome sheets
• Moving and handling
• Environmental maintenance
• Assist with the preparation of medical notes to facilitate the running of clinics
• Escort to other departments (except theatre)
• Instigate Emergency procedure
• Completion of accident / incident forms
• Promote person centred values and provide support for patients wellbeing and fulfilment

Responsibilities

• Support patients, clinicians and colleagues during outpatient consultations
• Provide fundamentals of care in the hospital to ensure high standards and patient safety
• Treat patients, family, relatives and colleagues with respect, dignity and courtesy
• Work within the out-patient department as part of a team supporting patients and clinicians

Skills

Caring and communication

Driver with access to a vehicle

Education

GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy

QCF or NVQ Level 2 in a health related subject

Job description

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies., No duties are to be undertaken by the post holder unless they have received the correct training. All duties must be in accordance with the Band 2 skills matrix., 1. Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include; Caring and communication with kindness and compassion Personal Care including catheter care (if required) Nutrition and Hydration support Pressure Area Care Collect specimens (routine bodily fluids only) Moving and handling Documentation including food & fluid charts and outcome sheets. Environmental maintenance Performing care in line with risk assessments and care plans Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets Assist with the preparation of medical notes to facilitate the running of clinics. Escort to other departments (except theatre) Instigate Emergency procedure Completion of accident / incident forms Promote person centred values and provide support for patients wellbeing and fulfilment

Qualifications

• GCSE Maths & English grade D or above or Level 1 functional skills in Literacy & Numeracy
• QCF or NVQ Level 2 in a health related subject, Some experience in a care / health role
• Driver with access to a vehicle, Some experience in a care / health role
• Driver with access to a vehicle

Disclosure and Barring Service Check

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Company culture

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.