Health Care Support Worker - Longleat Ward

HCRG Care Group; Warminster; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Group pension

Learning & development

Wellbeing support

Job summary

HCRG Care Group is seeking a Health Care Support Worker for the Longleat Ward in Warminster. This permanent role offers a 37.5-hour week with shift work, including nights and bank holidays. The posting highlights rewards, development opportunities, and flexible pay options as part of the team.

You will provide essential care, support recovery, and collaborate with a multidisciplinary team to ensure patient-centred care and comfort for families and carers.

Qualifications

• NVQ Level 3 in health care (or willingness to achieve).
• Experience of working under distanced supervision.
• Experience of supporting other workers.
• Good time management and self-motivation.

Responsibilities

• Implement treatment by following care plan.
• Keep the patient at the centre of care with participation.
• Undertake daily care and support of delegated patients.
• Deliver care within a community setting under the guidance of a registered practitioner.
• Avoid hospital admission where possible to reduce length of stay.
• Monitor patients and support day-to-day care.
• Support medication administration under practitioner authority.
• Uphold infection control to reduce healthcare infections.
• Help patients reach independence and comfort.
• Communicate with patients and carers about routine activities.

Skills

Distanced supervision experience

Experience supporting others

Time management

Self-motivated

Education

NVQ Level 3 in health care

Job description

The following content displays a map of the jobs location - Warminster

Health Care Support Worker - Longleat Ward

Job Reference HCRGCG/TP/44687/20521

Number of Positions:

2

Contract Type:

Permanent - Full or Part Time

Weekly contracted hours:

37.5

Location:

Closing Date:

20/09/2026

Job Category:

HCRG - Additional Clinical Services

Service type:

HCRG - Community Services P1

Business Unit:

HCRG - BSW - MIU, Wards & Inpatients

Job Introduction

As a Health Care Support Worker, you’ll be part of our valued Longleat Ward Team.

You will feel valued as a Health Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £25,500 (pro rata to hours worked)
  with access to our group pension
• Professional Growth: Join our Strive for Better networks, connecting with NHS professionals nationwide to share insights and develop leading care practices.
• Exclusive Rewards: Access discounts and premium offers at national supermarkets, well-known retailers, and indulgent treats like Virgin Experience Days through our Reward Gateway.
• Wellbeing Support: Benefit from our 24/7 free wellbeing service, offering access to counselors, career coaching, legal advice, and more.
• Flexible Pay Options: Use Wagestream to track your earnings and access your wages as you need them, without worrying about high-interest loans or overdrafts.
• Learning & Development: Advance your career with support from our Learning and Development team, who collaborate with universities and Health Education England. Access e-learning, career pathways, and funding opportunities to help you grow.
• Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas to improve services, and stay informed through regular updates from our leadership team.

Job Introduction

The Healthcare Support Worker is an essential member of the multi-disciplinary team providing high standard of care for patients as well as support and comfort to family members, friends and carers.

You will be expected to provide a high level of Essential Care to meet the needs of patients in the Ward. This will include helping to maintain personal hygiene, continence, mobility, nutrition and hydration.

As well as supporting recovery you will promote rehabilitation, encouraging patients to regain and maintain as much independence as possible

In addition to Essential Care and Support there will be the opportunity to develop additional skills, including the monitoring and recording of Patient Observations, ECGs and Phlebotomy

We will support successful candidates to complete the Care Certificate whilst working with us, to embed their practice and learning and support ongoing development.

The teams on the wards include Nurses, Physiotherapists, Occupational Therapists, Health Care Assistants, Rehabilitation Support Workers, Advanced Clinical Practitioners and Doctors.

This role is shift work, a mix of early, late, long days and night shifts. Night shifts will form part of your working pattern. Being an inpatient unit, we also work all bank holidays including Christmas & New Year. We are happy to have conversations about flexible working within these parameters.

We are happy to answer any questions that you may have.

.

Please note that is you haven't already done so, you will be required to complete a Care Certificate within 3 months of employment.

Unfortunately we are unable to offer sponsorship at this time.

Main Responsibilities

• To implement treatment by following care plan.
• To keep the patient at the centre of his or her care, ensuring patient and carer participation in decision making.
• To undertake the daily care and support of delegated patients.
• Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
• Wherever possible to avoid hospital admission and reduce inpatient length of stay to ensure that patient receive the appropriate care in the most appropriate setting.
• Responsibility for the day-to-day care of patients including monitoring.
• Support the taking of medication under the authorisation of the qualified practitioner.
• To have a good knowledge of infection control, to reduce risk of health care acquired infections.
• To enable patients to reach their optimum level of independence.
• Support terminally ill patients and their carers/relatives.
• To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g. hearing/language).
• To ensure the needs and wishes of the individual are documented.
• To work within a multi-professional team
• To undertake specific tasks as delegated.
• To assist registered and junior staff, referring to registered staff when necessary.
• To practice the principles and philosophy of individualised patient care in accordance with policy, procedures and regulatory body’s guidelines.
• To obtain consent for any treatment undertaken.

The Ideal Candidate

• NVQ Level 3 in health care – or willingness to achieve.
• Experience of working under distanced supervision.
• Experience of supporting other workers
• Ability to work as a team member.
• Delivering patient focused care.
• Ability to recognise own limitations.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Undertake specific nursing/therapy skills.
• Current full driving license and use of a car during working hours.
• Willing to work in other areas of
  HCRG Care Group as and when required to do so.
• Driven to achieve.
• Self-motivated.
• Good time management
• Food Hygiene certificate or willingness to undertake.

About The Company

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.