Health and Wellbeing Coach

NHS; Castleford; On-site; GBP 28,000 - 31,000; Full time

Job summary

An established healthcare provider is looking for a dedicated Health and Wellbeing Coach to join their multidisciplinary team. This role is pivotal in supporting patients to manage their health conditions through personalized coaching and lifestyle education. You will engage with patients in various settings, helping them set goals and develop the skills necessary for improved health outcomes. With a commitment to professional development and a focus on community engagement, this position offers a rewarding opportunity to make a meaningful impact on individuals' lives while fostering a supportive environment for personal growth.

Qualifications

• Degree in relevant field and coaching qualification required.
• Experience in coaching and working with patients on health.

Responsibilities

• Provide one-to-one and group coaching to support patients.
• Work in community settings to promote healthy lifestyles.

Skills

Coaching Skills

Active Listening

Empathy

Motivational Interviewing

Communication Skills

Organizational Skills

Education

Degree in Nutrition, Exercise, Health

Coaching or Counselling Qualification

Tools

SystmOne Clinical System

Microsoft Office

Job description

Interviews will be held on Tuesday, 10th June 2025.

Working as part of the PCN's multidisciplinary team, the post holder will support GP practice patients in managing their health conditions around what matters to them. Using coaching skills, patients will be supported to address issues and promote lifestyle medicine to develop skills, knowledge, and confidence to improve health outcomes, wellbeing, and quality of life.

Main duties of the job

The postholder will use coaching techniques to provide one-to-one and group guidance, advice, and coaching to support patients, identifying needs and setting goals to achieve personalized health and care plan objectives. The role involves meeting patients face-to-face, on the phone, or via video call in GP practices, and working in the community at pop-up sessions to offer self-management education on healthy lifestyles. Ongoing supervision and support will be provided to develop skills and experience.

The role is based at Fryston Road Surgery but involves working across all six practices within the PCN.

About us

Wakefield North Primary Care Network (PCN), comprising six GP practices in the eastern Wakefield District, is recruiting an experienced, forward-thinking, and enthusiastic Health and Wellbeing Coach to join our established team.

Job responsibilities

For the full job description and person specification, please see the attached documents.

Person Specification

Personal Qualities

• Operate with integrity and openness.
• Handle difficult and sensitive situations with tact and diplomacy, resolving conflicts effectively.
• Have excellent interpersonal skills: approachable, caring, kind, and compassionate. Able to build rapport and recognize what matters to individuals.
• Be self-motivated and motivate others; enthusiastic, innovative, flexible, and adaptable.
• Show commitment to continuing professional development.
• Promote high standards and quality in all tasks.
• Must have a full driving license and access to a car for travel between sites.

Qualifications

• Degree in Nutrition, Exercise, Health, or equivalent qualification.
• Willing to attend training in a PCI-accredited Supported Self-Management (SSM) health coaching skills program (minimum four days) before taking referrals.
• Coaching or counselling qualification/experience or relevant experience involving reflective listening skills; training in non-clinical SSM health coaching preferred.

Experience

• Experience with coaching approaches/frameworks, motivational interviewing, or similar helping strategies.
• Experience working with patients on nutrition and health.
• Supporting patients, families, and carers in related roles.
• Delivering group programs or support.
• Working with the VCSE sector, including volunteers and community groups.

Skills, Ability & Knowledge

• Active and reflective listening skills.
• Empathy, rapport-building, and person-centered support skills.
• Motivational coaching abilities to inspire trust and promote behavior change.
• Understanding of applying health coaching in individual or group settings.
• Effective communication tailored to individual needs.
• High-level written and oral communication skills.
• Ability to deliver culturally sensitive services respecting diversity.
• Commitment to reducing health inequalities and reaching diverse communities.
• Risk identification and management skills.
• Knowledge of referral processes to other health professionals when necessary.
• Ability to work collaboratively and maintain professional relationships.
• Personal accountability, resilience, and capacity to work under pressure.
• Organizational and planning skills, including prioritization and meeting deadlines.
• Flexibility and enthusiasm to work independently or within a team.
• Knowledge of policies related to confidentiality, safeguarding, lone working, information governance, and health and safety.
• Proficiency in Microsoft Office and web services.
• Knowledge of lifestyle and health interventions, e.g., exercise and nutrition.
• Commitment to professional development.
• Understanding of the personalized care approach and wider determinants of health.
• Knowledge of long-term conditions like diabetes or cardiovascular disease.
• Understanding of NHS operations, including primary care.
• Experience using SystmOne clinical system.
• Excellent facilitation and conflict resolution skills.

Disclosure and Barring Service Check

This role is subject to a DBS check due to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Salary: £28,300 to £31,000 per year, depending on experience and skills.