Head Waiter / Waitress

HAVE AN AVO café; Hampstead; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate + service char

Job summary

Have An Avo Café in West Hampstead, a premium all-day brunch destination that transforms into a stylish Izakaya and fine dining venue, is seeking an experienced Head Waiter/Waitress. You will join a growing team delivering exceptional guest experiences in a fast-paced, high-volume environment.

The ideal candidate has at least 2 years in busy, high-end restaurants, knowledge of Japanese or fusion cuisine, strong service standards, and upselling skills.

Qualifications

• Minimum 2 years’ experience in busy, high-end restaurants.
• Experience with Japanese, Asian, or fusion cuisine desirable.
• Strong knowledge of food, service standards and guest relations.
• Basic wine, sake and cocktail knowledge.
• Food safety and hygiene certification preferred.
• Excellent communication and upselling skills.
• Impeccable grooming and presentation standards.
• Punctual, reliable, and professional at all times.
• Positive attitude with a strong team-player mentality.
• Fully flexible to work evenings, weekends, and busy trading periods.

Responsibilities

• Deliver outstanding customer service with attention to detail.
• Maintain the highest standards of hospitality and professionalism.
• Confidently explain menu items, specials, and beverage pairings.
• Ensure all guests receive a memorable dining experience.
• Work efficiently in a busy service environment while maintaining quality standards.

Skills

Customer service

Upselling

Communication

Grooming/Presentation

Team player

Flexibility

Job description

Experienced Head Waiter / Waitress – High-End Brunch & Japanese Izakaya Dinner. . We are looking for an experienced and passionate Waiter/Waitress to join our growing team. Have An Avo Atelier is a premium all-day brunch destination that transforms into a stylish Japanese-inspired Izakaya and fine dining venue in the evening.. . This is an excellent opportunity for hospitality professionals who thrive in fast-paced, high-volume restaurants and are passionate about delivering exceptional guest experiences.. .

Requirements.

• Minimum 2 years’ experience in busy, high-end restaurants, preferably in Central London.
• Experience with Japanese, Asian, or fusion cuisine is highly desirable.
• Strong knowledge of food, service standards, and guest relations.
• Basic wine, sake, and cocktail knowledge.
• Good understanding of food allergies and dietary requirements.
• Food Safety & Hygiene certification preferred.
• Excellent communication and upselling skills.
• Impeccable grooming and presentation standards.
• Punctual, reliable, and professional at all times.
• Positive attitude with a strong team-player mentality.
• Fully flexible and available to work evenings, weekends, split shifts, and busy trading periods.

What We Expect.

• Deliver outstanding customer service with attention to detail.
• Maintain the highest standards of hospitality and professionalism.
• Confidently explain menu items, specials, and beverage pairings.
• Ensure all guests receive a memorable dining experience.
• Work efficiently in a busy service environment while maintaining quality standards.

What We Offer.

• Competitive hourly rate plus service charge.
• Career progression opportunities.
• Training and development within a growing hospitality group.
• A supportive and professional working environment.
• The opportunity to be part of an exciting brunch and evening dining concept.

If you are passionate about hospitality and believe you have the experience, energy, and professionalism to match our concept, we would love to hear from you.

Experience:

Required

Languages:

English – Advanced

Employment:

Full-time

Schedule:

Fully Flexible, working hours between Tuesday to Sunday 8am to 5pm

Salary:

£14 – £18 hourly

Benefits:

Cash tips/service charge

About HAVE AN AVO café:

We are healthy café (juice bar and healthy eatery) in West Hampstead. We are committed to deliver the best experience to our customers, paying particular attention to the quality of the stuff and the ingredients we use.