Head Waiter / Waitress

HAVE AN AVO café; Greater London; Sur place; GBP 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Cash tips/service charge

Training and development within a grow

Career progression opportunities

Supportive and professional working环境

Résumé du poste

HAVE AN AVO café is seeking an Experienced Head Waiter/Waitress for its premium brunch and Japanese Izakaya dinner concepts in London. The role focuses on delivering exceptional guest experiences in a fast-paced, high-volume setting, with responsibilities across both daytime brunch and evening service.

You will confidently explain menu items, pair beverages, and uphold meticulous service standards. The position offers flexible schedules, opportunities for career progression, and a collaborative,

Qualifications

• Minimum 2 years’ experience in busy, high-end restaurants.
• Experience with Japanese, Asian, or fusion cuisine is highly desirable.
• Strong knowledge of food, service standards, and guest relations.
• Basic wine, sake, and cocktail knowledge.
• Good understanding of food allergies and dietary requirements.
• Food Safety & Hygiene certification preferred.
• Excellent communication and upselling skills.
• Impeccable grooming and presentation standards.
• Punctual, reliable, and professional at all times.
• Positive attitude with a strong team-player mentality.
• Fully flexible and available to work evenings, weekends, split shifts, and busy trading periods.

Responsabilités

• Deliver outstanding customer service with attention to detail.
• Maintain the highest standards of hospitality and professionalism.
• Confidently explain menu items, specials, and beverage pairings.
• Ensure all guests receive a memorable dining experience.
• Work efficiently in a busy service environment while maintaining quality standards.

Connaissances

Customer service

Upselling

Communication

Grooming & presentation

Team player

Flexible schedule

English proficiency

Formation

Food safety & hygiene certification

Description du poste

Experienced Head Waiter / Waitress – High-End Brunch & Japanese Izakaya Dinner. We are looking for an experienced and passionate Waiter/Waitress to join our growing team. Have An Avo Atelier is a premium all-day brunch destination that transforms into a stylish Japanese-inspired Izakaya and fine dining venue in the evening. This is an excellent opportunity for hospitality professionals who thrive in fast-paced, high-volume restaurants and are passionate about delivering exceptional guest experiences.

Requirements

• Minimum 2 years’ experience in busy, high-end restaurants, preferably in Central London.
• Experience with Japanese, Asian, or fusion cuisine is highly desirable.
• Strong knowledge of food, service standards, and guest relations.
• Basic wine, sake, and cocktail knowledge.
• Good understanding of food allergies and dietary requirements.
• Food Safety & Hygiene certification preferred.
• Excellent communication and upselling skills.
• Impeccable grooming and presentation standards.
• Punctual, reliable, and professional at all times.
• Positive attitude with a strong team-player mentality.
• Fully flexible and available to work evenings, weekends, split shifts, and busy trading periods.

What We Expect

• Deliver outstanding customer service with attention to detail.
• Maintain the highest standards of hospitality and professionalism.
• Confidently explain menu items, specials, and beverage pairings.
• Ensure all guests receive a memorable dining experience.
• Work efficiently in a busy service environment while maintaining quality standards.

What We Offer

• Competitive hourly rate plus service charge.
• Career progression opportunities.
• Training and development within a growing hospitality group.
• A supportive and professional working environment.
• The opportunity to be part of an exciting brunch and evening dining concept.

If you are passionate about hospitality and believe you have the experience, energy, and professionalism to match our concept, we would love to hear from you.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: Fully Flexible, working hours between 11am - 11pm

Salary: £14 – £18 hourly

Benefits: Cash tips/service charge

About HAVE AN AVO café:

We are healthy café (juice bar and healthy eatery) in West Hampstead. We are committed to deliver the best experience to our customers, paying particular attention to the quality of the stuff and the ingredients we use.