Head Waiter — High-End Brunch & Izakaya Dining

HAVE AN AVO café; Hampstead; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate + service char

Job summary

Have An Avo Café in West Hampstead, a premium all-day brunch destination that transforms into a stylish Izakaya and fine dining venue, is seeking an experienced Head Waiter/Waitress. You will join a growing team delivering exceptional guest experiences in a fast-paced, high-volume environment.

The ideal candidate has at least 2 years in busy, high-end restaurants, knowledge of Japanese or fusion cuisine, strong service standards, and upselling skills.

Qualifications

• Minimum 2 years’ experience in busy, high-end restaurants.
• Experience with Japanese, Asian, or fusion cuisine desirable.
• Strong knowledge of food, service standards and guest relations.
• Basic wine, sake and cocktail knowledge.
• Food safety and hygiene certification preferred.
• Excellent communication and upselling skills.
• Impeccable grooming and presentation standards.
• Punctual, reliable, and professional at all times.
• Positive attitude with a strong team-player mentality.
• Fully flexible to work evenings, weekends, and busy trading periods.

Responsibilities

• Deliver outstanding customer service with attention to detail.
• Maintain the highest standards of hospitality and professionalism.
• Confidently explain menu items, specials, and beverage pairings.
• Ensure all guests receive a memorable dining experience.
• Work efficiently in a busy service environment while maintaining quality standards.

Skills

Customer service

Upselling

Communication

Grooming/Presentation

Team player

Flexibility

Job description

Have An Avo Café in West Hampstead, a premium all-day brunch destination that transforms into a stylish Izakaya and fine dining venue, is seeking an experienced Head Waiter/Waitress. You will join a growing team delivering exceptional guest experiences in a fast-paced, high-volume environment.

The ideal candidate has at least 2 years in busy, high-end restaurants, knowledge of Japanese or fusion cuisine, strong service standards, and upselling skills.