Senior Waiter/Waitress

Aluminiosteverga; Greater London; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Competitive salary

28 days holiday

Free meals

Annual free night stays

Pension scheme

Training programs

Zusammenfassung

The Londoner, part of Edwardian Hotel Group, invites applications for a Senior Waiter/Waitress to join 8 at The Londoner, our exclusive rooftop bar and restaurant in Leicester Square. You will understand the menu, explain the dining concept, manage allergens, and ensure seamless service with the Head Waiters and Floor Managers.

We require previous front-of-house experience in a high-end operation, superb English, and a passion for hospitality.

Qualifikationen

• Previous front-of-house experience in a high-end operation.
• Excellent attention to detail and customer service.
• Impeccable command of English, written and spoken.
• Passion for food and beverage and hospitality.

Aufgaben

• Understand the menu and explain the dining concept to guests.
• Read tables and serve according to guest preferences.
• Work with Head Waiters and Floor Managers for seamless service.
• Ensure satisfaction at every table and handle feedback.
• Take payments in accordance with company procedures.

Kenntnisse

Front of house experience

Attention to detail

Customer service

Impeccable English

Tools

OpenTable

Adecco

Micros

Jobbeschreibung

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Senior Waiter/ Waitress to join our exclusive Japanese Rooftop Bar and Restaurant - 8 At The Londoner.

Overview:

• An amazing opportunity to join the team in 8 at The Londoner as a Senior Waiter/ess.
• You will fully understand the menu and be able to explain the dining concept to all guests, carefully checking for any allergens.
• You will read the needs of tables and serve them as to their preferences.
• You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests.
• You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly.
• You will take payment in accordance with company procedures.
• As a Waiter/Waitress you will be competent with-It applications such as Open table, Adecco and Micros.

About You:

• Previous front of house waiting experience of working in a high-end food led operation is essential.
• Demonstrates excellent attention to detail and customer service skills.
• Impeccable command of English both written and spoken.
• A Passion for food and beverage, serving guests and providing outstanding hospitality.

Our Benefits Package:

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beveragesprovideddaily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of the ...
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

• In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.