Head Waiter / Waitress

Firebird Restaurant and Wine Bar; Greater London; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Training & Development

Generous staff discount

Cycle-To-Work Scheme

Access to wine cellar at cost price

Staff food

Good vibes

Job summary

Firebird Restaurant and Wine Bar in Soho is seeking a Head Waiter/Waitress to lead our front of house with warmth and charm. You’ll greet guests, coordinate service, and ensure a flawless dining experience in a lively, Mediterranean-inspired setting.

The ideal candidate has prior experience in a similar role, a good understanding of wines, and the ability to build rapport with guests. You’ll join a team that values training, generous staff perks, and a passionate, wine-forward program.

Qualifications

• Previous experience as a head waiter or senior waiter in a hospitality setting.
• Strong interpersonal and communication skills.
• Good knowledge of wines and wine service.

Responsibilities

• Lead front-of-house service and guest reception.
• Coordinate service with kitchen and bar for smooth dining.
• Train and mentor junior staff and maintain service standards.

Skills

Warm personality

Excellent communication

Guest rapport

Wine knowledge

Job description

Join **Firebird's** SOHO Front of House Team as **Head Waiter / Waitress!**

We use ancient open-fire cooking techniques to craft unique flavors and ingredient combinations inspired by the Mediterranean coast.

Our kitchen team works closely with local and regional suppliers and farmers to present the freshest meat, seafood, poultry and vegetables. Wood-fired cooking with no tricks or artifice – just the best produce transformed over a custom-made open-fire grill.

Curated by co-owner and sommelier Anna Dolgushina, Firebird’s wine list champions small, natural and biodynamic producers from across Europe, who work their vineyards organically, with respect to nature and soil.

Bottles change frequently with juicy, vibrant and elegant varieties all being accounted for.

The 55-covers space is inspired by a modern Mediterraneanin mood, whilst shadows and reflections are used to recreate memories of afternoons spent in courtyards on the continent, underneath olive trees sharing food and drink with friends.

The walls are exposed brick, with wooden beams positioned overhead entwined with foliage and greenery and floor to ceiling natural fabric.

Ideal Candidate

• Warm, friendly, charismatic and outgoing
• Positive and open with a 'can-do' attitude
• Able to build rapport with guests
• Good undetstanding of wines
• Experienced in a similar role

Extra Perks

• Training & Development
• Generous staff discount
• Cycle-To-Work Scheme
• Access to our wine cellar at a cost price
• Thoughtful and delicious staff food
• Good vibes and hype