Head Waiter

Caprice Holdings Ltd; Greater London; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Dining discount across Caprice group

Early pay access via Stream

Enhanced maternity & paternity leave

Cycle to work scheme

English language classes

Private medical and life assurance

Employee Assistance Programme

Structured pension scheme

Zusammenfassung

Sexy Fish in Mayfair seeks an experienced Head Waiter to lead the front-of-house team and elevate every dining experience. You will oversee daily operations, mentor staff, and ensure flawless service in a fast-paced, high-end environment.

The role requires strong leadership, exceptional communication, and a passion for hospitality. You will collaborate with management on events and maintain a welcoming atmosphere for guests and colleagues alike.

Qualifikationen

• Proven experience as a Head Waiter or similar front-of-house role in hospitality.
• Strong organizational, communication and interpersonal skills.
• Proactive approach to operational challenges in a fast-paced environment.

Aufgaben

• Oversee day-to-day dining area operations and uphold high service standards.
• Supervise and mentor waitstaff, fostering a positive work environment.
• Address guest inquiries and resolve concerns promptly and professionally.
• Collaborate with management to plan and execute private events.
• Assist in training and development programs for front-of-house staff.
• Monitor reservations and seating to optimize guest flow.
• Maintain inclusive atmosphere for guests and staff.

Kenntnisse

Leadership

Front-of-house management

Organizational skills

Communication skills

Interpersonal skills

Guest relations

Tools

Reservation systems

Jobbeschreibung

Sexy Fish, located in the heart of Mayfair, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan ‒ sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the team won the Best International Restaurant Bar at TOTC 2022.

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant.

Key Responsibilities:

• - Oversee the day-to-day operations of the dining area, ensuring high service standards.
• - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
• - Handle guest inquiries and concerns with professionalism and prompt resolution.
• - Collaborate with the management team to organize and execute private events and functions.
• - Assist in training and development programs for front-of-house staff.
• - Monitor reservation systems and seating arrangements to optimize guest flow.
• - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Requirements:

• - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
• - Strong organizational, communication, and interpersonal skills.
• - Exceptional problem-solving abilities and a proactive approach to operational challenges.
• - Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• - Familiarity with reservation systems and basic administrative tasks.

Benefits:

• -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
• -Access to early pay, savings tools & financial coaching via Stream
• -Enhanced maternity & paternity leave
• -Cycle to work scheme and refer-a-friend bonuses up to £1,000
• -English language classes, length of service awards & employee recognition bonuses
• -Private medical and life assurance for senior leaders
• -Employee Assistance Programme
• -Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.