Head Waiter: Luxury Fine-Dining Leader

The Ritz London; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Holidays

Learning & Development

Employee discount

Laundry service

Meals on duty

Social events

Season ticket loan

Wellness benefits

Pension plan

Mental health support

Introductory scheme

Training fund

Job summary

The Ritz London is seeking a Head Waiter/Waitress for the Ritz Restaurant Department to deliver exceptional luxury service in a 5-Star setting. You will know the menu items, present dishes, upsell where appropriate, and work closely with the kitchen, managers, and sommelier team to ensure an unparalleled experience.

Strong administrative skills, fluent English, and the ability to work under pressure are essential.

Qualifications

• Strong administrative skills and computer knowledge.
• Relevant experience in a 5-Star or fine dining property.
• Awareness of luxury service standards.
• Excellent customer service skills.
• Ability to work under pressure and strong organisational skills.
• Great command of the English language, both spoken and written.
• Display a polite and professional attitude to internal and external guests.

Responsibilities

• Take guests' orders and communicate with kitchen, sommelier team and managers.
• Ensure the Ritz Restaurant experience remains unparalleled through attentive service.
• Upsell where relevant and maintain high standards of presentation and hospitality.

Skills

Administrative skills

Computer knowledge

5-Star / fine dining experience

Luxury service standards

Customer service

Work under pressure

Organisational skills

English language proficiency

Professional attitude

Job description

The Ritz London is seeking a Head Waiter/Waitress for the Ritz Restaurant Department to deliver exceptional luxury service in a 5-Star setting. You will know the menu items, present dishes, upsell where appropriate, and work closely with the kitchen, managers, and sommelier team to ensure an unparalleled experience.

Strong administrative skills, fluent English, and the ability to work under pressure are essential.