Fine-Dining Guest Experience Lead

Harri; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

28 holidays

Learning & Development

Employee discount

Free laundry

Meals on duty

Social events

Season ticket loan

Wellness benefits

Pension scheme

Mental health support

Introductory scheme

Training fund

Job summary

The Ritz London is seeking a dynamic Chef de Rang to join the Ritz Restaurant Department. You will deliver flawless service, be fully conversant with the menu, ingredients, and accompaniments, and work closely with kitchen, managers, and sommelier team to ensure a seamless guest experience.

Applicants should have experience in a 5-star or fine dining property, excellent English, strong organisational skills, and the ability to work under pressure.

Qualifications

• Strong administrative skills and computer knowledge.
• Relevant experience in a 5-Star or fine dining property.
• Awareness of luxury service standards.
• Excellent customer service skills.
• Ability to work under pressure with strong organisational skills.

Responsibilities

• Deliver exceptional service as Chef de Rang and ensure menu knowledge, presentation, and availability.
• Collaborate with kitchen, managers, and sommelier team to maintain Ritz standards.
• Take guests' orders, upsell specials, and contribute to a seamless dining experience.

Skills

Administrative skills

Customer service

English language

Upselling

Team collaboration

Job description

The Ritz London is seeking a dynamic Chef de Rang to join the Ritz Restaurant Department. You will deliver flawless service, be fully conversant with the menu, ingredients, and accompaniments, and work closely with kitchen, managers, and sommelier team to ensure a seamless guest experience.

Applicants should have experience in a 5-star or fine dining property, excellent English, strong organisational skills, and the ability to work under pressure.