Head Waiter, Drawing Rooms - Luxury Hospitality Leader

Auberge Resorts Collection; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Cambridge House, part of Auberge Collection, is seeking a Head Waiter for the Drawing Rooms. You will lead the service team, delivering attentive, polished service and adapting to the pace of each meal period while upholding the property’s luxury standards.

You will guide guests through their dining experience with confidence, share knowledge of our wines and foods, and collaborate with Culinary and Beverage teams to create a memorable guest journey in a historic Mayfair setting.

Qualifications

• Previous Head Waiter or senior service experience in a high-end venue.
• Strong understanding of restaurant service and adapting to guest expectations.
• Excellent communication and storytelling skills; build rapport with guests and team.

Responsibilities

• Lead service within your section and ensure orders are coordinated, timed and presented to the highest standards.
• Welcome guests with warmth, build rapport and tailor approach to individual preferences and occasions.
• Guide guests through dining with knowledge of food, wines and beverages and offer recommendations.
• Oversee table and service presentation, ensuring consistent standards across the Drawing Rooms.
• Develop and mentor team members, fostering a collaborative environment.
• Coordinate with Culinary, Beverage and Cambridge House teams for a seamless guest experience.
• Maintain impeccable service, hygiene and safety standards.

Skills

Head Waiter experience

Leadership

Guest service

Communication

Storytelling

Team development

Job description

Cambridge House, part of Auberge Collection, is seeking a Head Waiter for the Drawing Rooms. You will lead the service team, delivering attentive, polished service and adapting to the pace of each meal period while upholding the property’s luxury standards.

You will guide guests through their dining experience with confidence, share knowledge of our wines and foods, and collaborate with Culinary and Beverage teams to create a memorable guest journey in a historic Mayfair setting.