Head Waiter/waitress

La Môme Groupe; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative dining experience that merges the elegance of the French Riviera with London's charm. As a Head Waiter, you will lead a dedicated team, ensuring exceptional service and personalized guest experiences. This role offers a dynamic work environment where your leadership and problem-solving skills will shine. Be part of a growing establishment that values professionalism and teamwork, and contribute to creating memorable moments for every guest. Apply today and embark on a rewarding journey in the hospitality industry!

Qualifications

• Proven experience in a similar role with strong leadership skills.
• Ability to manage high-pressure situations while maintaining service quality.

Responsibilities

• Lead the waitstaff team and ensure smooth service coordination.
• Welcome guests and handle inquiries to enhance their dining experience.

Skills

Team Management

Guest Relations

Order Accuracy

Problem Resolution

Communication

Job description

Welcome to La Môme London– where the timeless elegance of the French Riviera meets the sophisticated allure of London’s most prestigious district. Drawing inspiration from our renowned restaurant in Cannes, La Môme London blends Mediterranean charm with modern luxury, delivering a dining experience that is both vibrant and refined.

Every day is a new adventure - join us as we bring the Riviera’s spirit to life in London!

Job Overview

As aHead Waiter, you lead the waitstaff team, ensuring smooth coordination and exceptional service. You welcome guests warmly, handle inquiries, and enhance their experience with personalized recommendations. You oversee the flow of service, ensuring timely delivery and adherence to festive standards. You manage special requests, from dietary needs to event setups, creating memorable moments. Additionally, you mentor team members, maintaining high performance even during the busiest times.

Duties

- Coordinating and managing the waitstaff to ensure efficient service and teamwork.

- Welcoming guests, addressing their needs, and resolving any complaints to ensure satisfaction.

- Monitoring the dining area, ensuring tables are set correctly, and food and beverages are served promptly.

- Managing special requests, festive setups, or private dining arrangements.

- Mentoring and training staff to maintain high standards of professionalism and service.

Skills
- Effectively managing and motivating the waitstaff team to ensure seamless service.

- Clearly conveying information to both guests and staff, facilitating smooth operations.

- Providing exceptional service to enhance the dining experience and address guest needs.

- Ensuring accuracy in orders, table settings, and overall presentation.

- Quickly resolving any issues or complaints to maintain guest satisfaction.

As a team member, you will benefit from adynamic and stimulating work environment, with continuous support to achieve your professional goals.

Don't miss this opportunity to be part of a growing company and contribute to its success.Apply today and start your professional journey with La Môme Group!

Please note that only candidates with the right to work in the UK will be considered.