Head Waiter

ETM Group London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic hospitality group as a Head Waiter in London, where your charisma and passion for service will shine. This role offers the chance to create unforgettable experiences for guests while benefiting from flexible hours and a generous discount scheme. With opportunities for growth and development, you'll be part of a vibrant team that values excellence, passion, and integrity. Embrace the chance to thrive in an environment that encourages learning and camaraderie, making every day an epic adventure in hospitality.

Benefits

Flexible working hours

Share of service charge

50% discount for you + 5 friends

Birthday lunch on us

Generous employee referral scheme

Money off shopping at high street stores

Apprenticeship schemes

Access to Wagestream

Employee Assistance Program

Learning and Development opportunities

Qualifications

• 1+ year experience in a high-end hospitality setting.
• Spotless communication skills and ability to handle complaints.

Responsibilities

• Create memorable experiences for guests as a Head Waiter.
• Manage shifts and sections, ensuring smooth service.

Skills

Communication Skills

Complaint Handling

Cocktail Knowledge

Shift Management

Supervisory Experience

Job description

Join to apply for the Head Waiter role at ETM Group London

2 weeks ago Be among the first 25 applicants

Join to apply for the Head Waiter role at ETM Group London

We're looking for a Head Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities.

Epic Perks

• Flexible working hours available
• Share of service charge
• 50% discount for you + 5 friends at any of our venues!
• Your birthday lunch is on us
• Generous employee referral scheme - work with your friends!
• Money off your shopping at many high street stores
• Apprenticeship schemes to learn while you work
• Access to Wagestream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities
  
  

What You'll Need

• 1 year + experience in a similar high-end site
• Spotless communication skills
• (Ideally)Supervising and team training experience
• Ability to handle complaints, to turn into compliments
• Knowledge of cocktails specs, wine notes, beer options and ability to read through guests' preferences
• Shift and section management
  
  

WORK SOMEWHERE EPIC

We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us.

Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate.

Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.

If you are interested in being our new Head Waiter Waitress please click apply!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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