Head Relationship Management, UK / EU

SIX Group Services Ltd.; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Flexible Work Models

Personal Development

Agile Working Methods

Job summary

SIX Group Services Ltd. in London is seeking a Head of Relationship Management to lead and expand strategic partnerships with banks, broker-dealers and other financial institutions across the securities services value chain.

As a team lead, you will drive client engagement, identify growth opportunities and ensure clients maximise value of SIX's post-trade solutions, including Clearing, Custody & Asset Servicing, Securities Finance and Trade Repositories, while collaborating with Sales, Product,

Qualifications

• 10+ years of experience in a post-trade relationship management role within the financial industry.
• Experience as a team lead is preferable.
• Solid understanding of post-trade services and client requirements.

Responsibilities

• Establish and grow strategic relationships with banks and broker/dealers across the value chain.
• Identify cross-selling and upselling opportunities with sales colleagues.
• Collaborate with Sales, Product, Operations, Risk and Compliance to address client needs.
• Refer opportunities across business units to maximize the client value.
• Develop client account business plans, set targets, and report on progress.

Skills

Post-Trade RM

Team Leadership

Key Account Management

Stakeholder Management

Job description

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SIX drives the transformation of financial markets.

What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

Head Relationship Management, UK / EU

London | Hybrid 80-100% | Reference 8232

At SIX, we are at the heart of the financial ecosystem, providing critical infrastructure and services that enable the smooth functioning of global capital markets. As Head of Relationship Management, you will play a pivotal role in strengthening and expanding our strategic partnerships with banks, broker-dealers and other financial institutions across the Securities Services value chain.

As a team lead you will drive client engagement, identify growth opportunities and ensure clients maximise the value of SIX's post-trade solutions, including Clearing, Custody & Asset Servicing, Securities Finance and Trade Repositories. Working closely with colleagues across Sales, Product, Operations, Risk and Compliance, you will shape client strategies, influence business development initiatives and represent SIX as a senior ambassador in the financial market.

This is an exciting opportunity for a commercially minded leader with deep post-trade expertise who is passionate about delivering exceptional client experiences, fostering high-performing teams and contributing to the continued growth and success of SIX's international business.

What You Will Do

• Ensure that strategic relationships with banks and broker/dealers are established and further developed at the respective levels in order to grow the business across the various business lines.
• Identify and execute cross-selling and upselling opportunities, in close collaboration with your team and the dedicated sales colleagues, across the value chain, ensuring clients benefit from the full suite of services.
• Work closely with cross-functional teams such as Sales, Product & Business Development, Operations, Risk and Compliance identifying and addressing clients’ needs and opportunities, to incorporate new solutions and mandates.
• Collaborate with other business units referring x-sell opportunities.
• Articulate and actively manage individual client account business plans, set targets, internal reporting and to ad-hoc inquiries.
• Representation of SIX in the financial market as senior representative (networking events, forums, etc.).

What You Bring

• A minimum of 10 years of experience in a Post-Trade relationship management role within the financial industry (B2B).
• Experience as a team lead is preferable.
• Solid understanding of our core business and respective market and client requirements.
• Structured and thorough approach to lead/guide a team and interact with a broad range of internal and external stakeholders.
• High level of customer orientation, communication and interpersonal skills.
• Excellent organizational, reporting and presentation skills.

If you have any questions, check out our FAQ page or call Anthony Mills at [phone] .

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.