Senior Relationship Manager

TradingHub; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Annual bonus

Hybrid working

Private medical insurance

Parental leave

Pension plan

Study leave

Salary sacrifice

Death in service

Office lunches

Job summary

TradingHub in London is seeking a high-performing Senior Relationship Manager to cultivate client relationships and become a product expert. You will solve customer problems, expand engagement across business lines, and drive adoption of TradingHub’s software suite.

The role requires deep financial markets knowledge, a proven track record in managing large accounts, and strong strategic communication. Hybrid working and a collaborative culture are offered.

Qualifications

• Deep knowledge of financial markets and products.
• Proven ability to manage multi-million-dollar accounts and drive revenue.
• Strong relationship-building skills with customers across stakeholders.
• Clear communicator capable of simplifying complex concepts.
• Self-starter with resilience and ambition.
• Commercial mindset with curiosity about tech value delivery.
• Familiarity with trade surveillance/regulation is a plus.

Responsibilities

• Act as a brand ambassador for TradingHub and foster industry presence.
• Establish deep partnerships with decision-makers and maintain existing ones.
• Prepare customer pitches and demos with cross-functional teams.
• Leverage internal regulatory insights to benefit customers.
• Identify customer-driven product development opportunities.
• Collaborate with marketing on events such as RegHub.
• Own end-to-end sales lifecycle from leads to close.
• Grow revenue base and expand customer reach.

Skills

Financial markets knowledge

Sales/account management

Relationship building

Communication

Self-motivation

Commercial mindset

Regulatory awareness

Job description

Compensation: Competitive (Financial Services)

About TradingHub

Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation.

Compensation: Competitive (Financial Services)

About TradingHub

Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation.

With a team of over 150 experts worldwide, TradingHub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk.

The Role

We’re seeking a high-performing Senior Relationship Manager to join our growing team in London. You will play a fundamental role in cultivating TradingHub’s relationships with our customers and be a subject matter and product expert. Acting in a consultative capacity to solve customer-specific business problems, you’ll develop a deep understanding of their requirements, increase our engagement across different business lines and drive the adoption of our product suite.

Responsibilities

• Act as a brand ambassador for TradingHub and foster visible, positive industry presence
• Establish deep partnerships with key decision-makers, as well as maintaining existing ones
• Work cross-functionally to prepare customer pitches and demos so that the selling process is informed and bespoke
• Ensure customers benefit from the wealth of internal resources available to them, including regulatory insight and the knowledge we’ve gained through delivering solutions to their peers
• Identify customer-driven product development in areas where TradingHub is best positioned to deliver further best-in-class services
• Work with marketing to participate and contribute to targeted events such as RegHub
• Own the end-to-end sales lifecycle from picking up leads to closing deals
• Grow our revenue base and expand our customer reach

Requirements

• Deep knowledge of financial markets, preferably fixed income or derivatives
• Background in selling/trading/structuring complex financial products
• Proven success managing multi-million-dollar accounts and delivering against revenue targets
• Exceptional relationship-building skills to foster long-term partnerships with customers
• Clear communicator with the ability to simplify complex concepts and build consensus across diverse audiences
• Self-starter who is resilient and has a hunger to succeed
• Strong commercial mindset and curiosity for how technical solutions deliver measurable value
• Familiarity with trade surveillance and market abuse regulations desirable

Benefits

Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of technology and global markets, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success.

Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These values provide the foundation for a sustainable workplace culture that empowers you to grow, contribute, and become your best self.

Employee Benefits

• Annual discretionary performance bonus (permanent employees only)
• Hybrid working policy
• Office lunches twice a week
• Private medical insurance + dental cover
• Extended parental leave (up to 6 months of fully paid maternity leave)
• 25 days annual leave + bank holidays
• Enhanced company pension plan
• 5 days study leave towards professional qualifications
• Salary sacrifice schemes
• Death in service coverage

Don’t tick every single requirement? Research shows that candidates from under-represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don't let our specification hold you back. Get in touch!

TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications.

We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.