Luxury House Porter: Guest Services & Stocking

St. Regis Hotels & Resorts; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Workplace pension

Company sick pay

Additional holiday allowance

Discounts at Marriott properties

Employee Assistance Programme

Job summary

St. Regis Hotels & Resorts in London is seeking a House Porter to ensure seamless delivery of the guest experience through attention to detail and responsiveness. The role involves responding to guest requests, maintaining stocked pantries, and supporting the Housekeeping team.

The ideal candidate should have experience in a luxury hotel environment and demonstrate strong organisational and communication skills. This position offers competitive rewards and career development opportunities.

Responsibilities

• Respond promptly to guest requests, ensuring items are delivered accurately
• Deliver guest amenities and linen efficiently
• Anticipate guest needs and support VIP requests
• Maintain stocked and organised floor pantries
• Remove soiled linen and waste efficiently
• Report maintenance issues to the housekeeping team
• Maintain professional grooming and appearance

Skills

Previous experience in Housekeeping or operational support

Strong understanding of housekeeping operations

Excellent attention to detail

Ability to work efficiently in a fast-paced environment

Strong organisational skills

Excellent communication and interpersonal skills

Proactive mindset

Impeccable personal presentation

Physical capability to meet operational demands

Collaborative approach

Job description

St. Regis Hotels & Resorts in London is seeking a House Porter to ensure seamless delivery of the guest experience through attention to detail and responsiveness. The role involves responding to guest requests, maintaining stocked pantries, and supporting the Housekeeping team.

The ideal candidate should have experience in a luxury hotel environment and demonstrate strong organisational and communication skills. This position offers competitive rewards and career development opportunities.