Head Office

iiaa Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Additional holiday days over festive period

Product allowance

Cycle to Work scheme

Recommend a friend scheme

Season Ticket loan

Job summary

iiaa Ltd in Greater London seeks a passionate Educator to empower skincare professionals. This role involves training therapists on product knowledge and treatments, ensuring high standards in service delivery.

Candidates should have a proven background in skincare, be NVQ Level 3 qualified, and possess excellent communication skills. Benefits include 25 days annual leave and opportunities for career growth.

Qualifications

• Proven experience as a therapist and/or trainer within salons, spas, aesthetic clinics, or a skin health distribution company.
• Strong knowledge of treatments, skincare, and sales techniques.
• Experience delivering training in group and one-to-one settings.

Responsibilities

• Train groups of skincare therapists to ensure a full understanding of products.
• Act as a brand ambassador and maintain strong relationships.
• Film educational social media content as required.

Skills

Experience as a therapist/trainer

Knowledge of skin health

Excellent communication skills

Passion for skincare

Education

NVQ Level 3 or equivalent

Further professional certification (CIDESCO, CIBTAC)

Job description

We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.

Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.

About the Role

At the iiaa we have a mission which is to empower skincare professionals to deliver the very best results for their clients. With this in mind, we are looking for an outstanding Educator with bags of passion, enthusiasm and knowledge who can deliver exceptional training in all of our brands. You will be super flexible and will thrive in an environment where you’re of adapting between teaching both virtually and in person.

Key Responsibilities

• Training groups of between 6–12 skincare therapists which involves the following:
• Educating therapists to the highest standard to ensure that they gain a full understanding of our products and treatments
• Act as a brand ambassador, maintaining professionalism and fostering strong relationships with salon and clinic partners
• Responsible for filming educational social media content as required by brand
• Support sales team to support knowledge development, boost confidence and brand expertise
• Train therapists on product knowledge, treatment protocols, retail upselling, and client experience best practices

Desired Skills and Experience

• Proven experience as a therapist and/or trainer within salons, spas, aesthetic clinics, or a skin health distribution company
• NVQ Level 3 (or equivalent) with electrical qualifications; further professional certification (CIDESCO, CIBTAC, or similar) desirable
• Strong knowledge of skin health, treatments, skincare, sales techniques, and makeup artistry
• Passion for 360-skincare (nutrition, topical skincare, and mineral makeup)
• Experience delivering training in group and one-to-one settings, with the ability to adapt styles to suit different learning needs
• Excellent presentation, communication, coaching, and interpersonal skills, confident engaging with people at all levels

What’s in it for you?

• 25 days’ annual leave
• Three additional holiday days over the festive period
• A monthly allowance to spend on our products, plus additional discount
• Free annual eye test at SpecSavers
• Cycle to Work scheme
• Recommend a friend scheme: we reward you for bringing people into our business
• Season Ticket loan
• Excellent opportunities to grow and move within the company

Feel like you’re a good fit? Apply now

We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

You must be NVQ level 3 qualified (or equivalent) with electrical qualifications